Customer Service, event planning, travel agent
Resume:
Marquis Richardson
Student for Life
Fort Pierce, FL 34951
*.********@*****.***
To join a company where I may grow my talents, rise to new heights and develop skills that will allow me to be a great asset to any company.
Authorized to work in the US for any employer
Work Experience
Final Assembly Technician
Maverick Boat Group - Fort Pierce, FL
December 2022 to Present
Sub assembly-Install all parts including wire harness, pumps, drain ports, battery chargers, and any parts required from customer order. Read and understand build plans and any features from work order in hull with quality practices.
Final Assembly- Made connections with hull and deck in the bilge. From plumbing and building out electronic adapters to installing moving electrical parts and features of the boat to troubleshooting lines and engine connections required to run a great operational boat! Event Coordinator/ consultant/ branding
Be Wise Enterprise LLC - Hampton, VA
December 2019 to Present
I have set up multiple events in multiple locations. I hire all staff myself to accommodate clients needs and act as a consult. All details, times, monetary receipts and anything important is kept organized and dated. For all public events, we line up social media ad campaigns with targeted strategies along with putting out marketing material to nearby locations. I handle payroll for each event also. If needed I also am great at finding venues and different locations for events and handling business operations. Another operation of this company is branding a new product and getting marketing material created along with logos, literature and flyers, strategy to reach new customers, and promo campaigns. Retention agent
Dish Network - Newport News, VA
September 2021 to August 2022
Handled customer calls to clarify needs. Built repor, offered discounts or account changes and perks to attempt to save customers from canceling service with Dish Network. Voter Registration Organizer
New Virginia Majority - Hampton, VA
May 2016 to December 2016
Set up locations/ hot spots where potential voter registrations can be filled out. Made sure application was filled out correctly for each new registration, along with leaving important information about voting rights and other political issues.
Customer service Rep
Walmart - Newport News, VA
August 2010 to September 2011
Responsible for assisting customers with returns, revisions, and answering any questions affiliated with products and services. Also was up for a customer service manager position and worked the money gram center with 100’s of thousand passing through my own hands with minimal mistakes. Geek Squad Agent
Best Buy Inc - Newport News, VA
June 2009 to 2010
Troubleshooting units, shipping and receiving, cashier, assisting customers with questions, products and services, optimizations Customer Service Rep
T-mobile - Hampton, VA
November 2005 to August 2006
Maintained and assisted customer accounts while attempting to up sale. Also used troubleshooting techniques to solve technical issues with customer products. Education
Music Production
Fullsail University - Winter Park, FL
September 2010 to Present
Computer Electronics Engineering
Ecpi College of Technology - Newport News, VA
August 2007 to June 2008
Computer Technology
Norfolk State University - Norfolk, VA
August 2005 to January 2007
High school diploma or GED
Associate's degree
Skills
• Software Troubleshooting
• Mac OS
• Network Support
• Customer relationship management
• Case management
• Litigation
• Human resources
• Property management
• Event Planning
• Operating Systems
• Help Desk
• Microsoft Windows
• Logo Design
• Technical Support
• Branding
• Project Management
• Business consulting
• Customer service
• Customer support
• Communication skills
• Data entry
• Typing
• Writing skills
• Computer literacy
• Industrial equipment
• Assembly
• Door-to-door
• Customer service
• Upselling
• Marketing
• Branding
• Software troubleshooting
Certifications and Licenses
Forklift Certification
January 2024 to January 2027
Successfully completed the safety and knowledge course to become a certified Forklift operator for classes 1-7. Experienced in awareness and know I can become a valuable asset to the transport or contraction business. With experience in warehouse and distribution centers I’ve learned a lot and will continue to perfect the craft of operating a forklift. Driver's License
October 2022 to June 2031
Assessments
Teamwork: Interpersonal skills — Proficient
July 2021
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
Operating Systems: Windows 2000-2013, XP, NT Web Browsing, Mac Leapoard OS X, Software Applications: Microsoft Office, Outlook, Outlook Express, PowerPoint, Excel, Access, Word, Adobe, Quicktime
Contact this candidate