Customer Service Mechanical Engineering

BRYAN TRINH

** ******* ***** ***********, ** ****8

413-***-**** ************@*****.***

Objective:

As an Engineer, I am driven by a profound passion for innovating technologies that enhance the outcome of life. My goal is to collaborate closely with medical and mechanical professional to develop cutting-edge devices and systems that advance the field of biomedical and mechanical engineering. I am eager to acquire new skills and lead impactful projects that drive future advancements. Proven ability to manage projects from inception to completion with a focus but not limited on improving healthcare delivery and patient outcomes. Education:

• University of Massachusetts Amherst, MA September 2022 – May 2024 o Bachelor of Science in Biomedical Engineering

• Springfield Technical Community College Springfield, MA September 2019 – May 2022 o Associate Degree in Science and Engineering

Project Experience:

• Enzyme-Linked Immunosorbent Assay (ELISA) Lab Simulation o Conducted experiments to identify bacterium types and detect infections, including the common cold o Simulated virus transmission through population swabbing and incubation o Utilized ELISA assay to track virus spread and demonstrate infection propagation

• Senior Design Project

o Designed a dispenser to keep a clear film sanitized to enhance patient comfort and ensure secure needle placement while adhering to sanitation protocols

• Sea Salt Solutions, Clean Energy Company

o Led business planning, product development, pilot project management, fundraising, investor relations, supply chain operations, team building and leadership Work Experience:

• Target – General Merchandise Enfield, CT July 2019 – December 2022 o Responsibilities included receiving and processing shipments, inventory management, customer service, merchandising, and maintaining safety and cleanliness standards.

• Home Depot – Lumber Associate Wilbraham, MA June 2021 – August 2021 o Provided exceptional customer service, handled products, and ensured compliance with safety protocols. Additional Skills:

• Proficient in programming languages: MATLAB and C/C++

• Experienced with software: SolidWorks, Onshape, Excel, and Word

• Strong grasp of engineering principles, particularly in Biomedical Engineering

• Demonstrated soft skills in communication, teamwork, critical thinking and problem-solving

• English (Native and Working Proficiency) and Vietnamese (Working Proficiency) Interests:

I’m a curious, forward-driven individual with diverse hobbies and passions, from fishing and hiking in the great outdoors to working on cars, motorcycles, and home improvement projects. I stay active and engaged. I’m always eager to explore new interests and opportunities.

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