Environmental Services Guest
Resume:
APRIL LOWE
Atlanta, GA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Utility Specialist
Elegant Staffing - Atlanta, GA
June 2022 to Present
I've been working at The Coca Cola company headquarters since last year, I've also worked at Sandy Springs Performing Arts Center. I have references and I'm very reliable. Ive stripped,scrubbed and mopped floors, washed dishes, cleaned and sanitized all appliances, cleaned the grill areas, disposed of all trash, cleaned out all compose and trash recepticles. I also helped with prep cooks as needed. Please consider me. I'm a very hard worker and I always have a positive attitude and happy to be of service. Thank you.
Environmental services/Sanitation/Steward
HSS - Hospitality Staffing Solutions - Atlanta, GA February 2018 to Present
Clean and sanitize all areas that people touch including the bathrooms break rooms and around the warehouse of Amazon during the covid-19, disposal of any trash all around the warehouse swept and attended to any spills in the warehouse and also kept the parking lot clean of litter Direct care professional
Volunteers of America Inc - Nashville, TN
2004 to 2009
• Responsible for providing the utmost care, respect and safety for individuals facing challenges due to a mental or physical disability in a home based setting.
• Prepared nutritious meals and performed housekeeping duties to ensure a clean, safe environment.
• Provided safe transportation to and from doctor's appointments as well as recreational outings and activities.
• Possessed knowledge of important general and medical history regarding each individual and their specific needs.
• Assisted each individual with daily life skills and support while fostering independence which required working as a team with family members, co-workers, physical therapists, occupational therapists, behavioral analysts and speech therapists.
• Required to accurately document all activities in or outside of the home in a timely manner.
• Administered medications as scheduled, kept a count of all medications and ensured locked storage to prevent any potential harm of an individual.
• Communicated the needs and wants of individuals who were not able to verbally or physically communicate for themselves.
• Kept a record of all cash, purchases and personal items for each individual supported. PBX Switchboard Operator/ Guest Services Aide
Regal Maxwell House Hotel - Nashville, TN
2000 to 2003
• Answered Mitel multi line switchboard and directed all calls to requested destination.
• Communicated with guests in a professional and hospitable image.
• Distributed information to guests in a timely manner and worked quickly to resolve guest issues, questions or concerns.
• Performed wake up calls and assisted with room service orders.
• Coordinated with in house departments (sales, catering, gift shop, housekeeping, engineering, security) for guest satisfaction and service.
• Maintained guest privacy and guest security with respect to guest room number privacy.
• Coordinated with bell staff and shuttle drivers via radio communication for our guest services. Education
High school diploma in Mass Communications
Tennessee State University - Nashville, TN
August 2004 to May 2006
Skills
• Trained in courses such as "The Americans with Disabilities Act", "Title V", "Abuse and Neglect" and
"Incident Management"
• Proficiency with Mitel PBX Console (3 years)
• Excellent Customer Service Skills (10+ years)
• Familiarity with Nextel Communication Devices (3 years)
• Ability to Multi-Task
• Excellent Interpersonal Communication Skills (10+ years)
• Ability to Work with Minimal Direction (10+ years)
• Strong Organizational Skills (10+ years)
• Excellent Cash Handling Skills
• Multi-line Phone Systems (3 years)
• Custodial experience (10+ years)
• Guest Services (3 years)
• Environmental Services (10+ years)
• Time management (10+ years)
• Cleaning (10+ years)
• Kitchen experience (10+ years)
• Hotel experience (10+ years)
• Industrial cleaning (3 years)
• Commercial cleaning (3 years)
• English (10+ years)
• Problem Management (10+ years)
Contact this candidate