Project Manager Management

Faith Hansen

*****.*.******@*******.*** 682-***-**** North Richland Hills, TX

www.linkedin.com/in/faithhansen

SUMMARY

Seasoned Project Manager with 10 years of experience, adept in Agile & Scrum methodologies, seeking Agile Project Manager role. Proven track record in enhancing workflow processes, strategic planning, and leading cross-functional teams to deliver projects with improved productivity. Holds a Doctorate in Business Administration with a specialization in Project Management; skilled in risk, budget, and resource management. WORK EXPERIENCE

Comerica Bank Dallas, TX

Business Project Manager Jun 2023 - Present

• Manage OCC, Trust, regulation and application testing projects to ensure issue resolution and maintain oversight throughout project lifecycles.

• Facilitate onboarding and skill development, aligning detailed work plans with project requirements and team member strengths.

• Collaborate with senior leaders on strategic plans, incorporating risk management and enhancing workflow processes to achieve a 40% increase in productivity; utilize data analytics to enhance project efficiency by 20%. University of North Texas Health Science Center (UNTHSC) Fort Worth, TX Project Manager Jun 2022 - Jun 2023

• Coordinated a scientific symposium that attracted an audience of over 100 stakeholders to explore advancements in MRI technology.

• Founded a Project Management Club to encourage weekly discussions on the application of management principles, maintaining engagement from 8 regular participants.

• Administered four symposium projects, managing budgets and timelines, and ensuring quality and safety standards were met.

Joy Evangelistic Ministry International Hurst, TX

Volunteer Project Manager Apr 2021 - Present

• Manage community outreach projects focusing on efficient planning, execution, and evaluation to improve local engagement.

• Coordinate with stakeholders and teams to oversee project progress, mitigate risks, and implement corrective measures.

• Oversee the construction of essential water resources and organize international aid trips to distribute clothing and school supplies.

Tutor.com Hurst, TX

English & Writing Tutor Jun 2019 - Dec 2021

• Assessed students' learning needs and established educational objectives to coincide with predefined curricula.

• Incorporated multimedia resources into teaching methods, improving lesson engagement for young learners.

• Adapted teaching styles to accommodate diverse learning preferences, contributing to an increase in average student GPA at the collegiate level.

Nairobi Resale & Nairobi African Market Moline, IL Project Manager Apr 2013 - Oct 2017

• Improved customer satisfaction by implementing feedback mechanisms and complimentary product delivery, culminating in an 85% increase in positive client feedback.

• Expanded the customer base by 60% through the establishment of partnerships with specialty goods suppliers.

• Enhanced business performance by conducting strategic forecasting and market trend analysis, which yielded a 75% increase in repeat customer business and a 40% rise in average transaction value. EDUCATION

Liberty University

Doctor of Business Administration, Business Administration - Project Management

Lynchburg, VA

2021

Salem International University

Masters of Business Administration, Business Administration & Management Salem, WV

2018

Daystar University

Bachelor’s Degree, Digital Communication & PR

Nairobi, Kenya

2010

CERTIFICATIONS

Project Management Professional (PMP), Project Management Institute (PMI) 2021 Scrum Master Certification, The Knowledge Academy 2022 Scrum Master Product Owner, The Knowledge Academy 2022 Scrum Master Team Developer, The Knowledge Academy 2022 SKILLS

Project Management • Strategic Planning • Root Cause Analysis • Critical Thinking • Financial & Business Analysis

• Adaptability • Budget & Resource Management • Interpersonal Communication • Agile & Scrum Methodologies • Process Improvement • Problem Solving • Risk Management • Vendor Management • Regulatory Compliance • Team Leadership • Trilingual (Swahili, Kikuyu) • Agile Methodologies • Scrum • Sprint Planning • Stakeholder Engagement

• Communication • Continuous Improvement

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