ESHA THAKUR 647-***-**** ***************@*****.***
OBJECTIVE: Dedicated and results-driven professional seeking a challenging position in the field of Business Marketing, leveraging hands-on experience in restaurant management, front service, and sales representation, along with a solid educational background.
PROFESSIONAL EXPERIENCE:
Rolls & Bowls Oakville, Supervisor September 2023 - Present
Demonstrated strong leadership skills in overseeing daily operations and ensuring a high level of customer satisfaction.
Implemented effective strategies to enhance team productivity and streamline processes.
Collaborated with management to develop and implement marketing initiatives, resulting in increased sales.
Zara, Sales Representative September 2022 - August 2023
Provided exceptional customer service, exceeding sales targets consistently.
Maintained in-depth product knowledge to assist customers and drive sales.
Collaborated with the team to create visually appealing merchandise displays.
Avani (Mississauga), Front Service September 2022 - August 2023
Managed front-end operations, ensuring a smooth and pleasant customer experience.
Handled customer inquiries and resolved issues promptly.
Collaborated with kitchen and service staff to optimize workflow and customer satisfaction.
Denny's Restaurant (Vaughan) (May 2022 - August 2022
Gained valuable experience in restaurant operations, focusing on customer service and order management.
Developed strong multitasking abilities in a fast-paced environment.
EDUCATION:
2 years of Business Marketing Program
Developed strong communication skills through presentations, written reports, and collaborative group projects.
Explored the integration of digital marketing techniques, social media, and content creation to enhance brand presence.
Studied the importance of customer relationship management (CRM) and its role in building and maintaining customer loyalty.
SKILLS:
Business Marketing
Customer Service
Sales
Team Leadership
Communication
Time Management
Fluent in english
AVAILABILITY: FULL TIME