Customer Service Representative

EMPLOYMENT HISTORY

Customer Service Representative

Target, Mira Loma, California — Aug 2019 - Present

• Identified areas of improvement in customer service processes and suggested changes accordingly.

• Tracked orders from start to finish to ensure timely delivery of goods or service.

• Maintained detailed records of customer interactions, transactions and comments for future reference. Sales Associate

24 Hour Fitness, Upland, California — May 2022 - Jun 2022

• Provided accurate information about products, prices and services.

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Engaged customers in friendly, professional dialogue to determine needs.

• Assisted teammates with sales-processing tasks to meet daily sales goals. Rancho Cucamonga, 91730 • 909-***-**** • **************@*****.*** Ailiya Yaisrael

Customer Service Representative with 5 years of experience, excelling in relationship-building and effective communication. Demonstrates a strong work ethic and goal-oriented approach, consistently receiving excellent customer feedback. Adept at tracking orders, maintaining detailed records, and providing accurate product information. EDUCATION

High School Diploma

Rancho Cucamonga High School, Rancho Cucamonga, CA — May 2020 - May 2020 Graduated with honors

Some College (No Degree)

Chaffey College, Rancho Cucamonga, CA

SKILLS

Property closing Social Media Marketing

Scheduling Product Knowledge

Sales Development Goal-Oriented

Leadership Development Strong Work Ethic

Customer Relationship Management Time Management

Problem Solving Presentation Skills

Team Collaboration

ADDITIONAL INFORMATION

EXPERIENCE

Realtor, Exp Realty

January 2024-Current

• Clover City, CA

• Educated customers about mortgage products and loan processes relevant to their needs.

• Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.

• Maintained accurate records of client interactions and transactions. EXPERIENCE

Customer Service Representative, Target

August 2019-Current

• Mira Loma, California

• Identified areas of improvement in customer service processes and suggested changes accordingly.

• Tracked orders from start to finish to ensure timely delivery of goods or service

• Maintained detailed records of customer interactions, transactions and comments for future reference. EXPERIENCE

Sales Associate, 24 Hour Fitness

May 2022-June 2022

• Upland, California

• Provided accurate information about products, prices and services.

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Engaged customers in friendly, professional dialogue to determine needs.

• Assisted teammates with sales-processing tasks to meet daily sales goals.

Contact this candidate