Scrum Master Test Automation

Prachi Jain linkedin.com/in/prachijain**/

508-***-**** **********@*****.***

Milpitas CA, 95035 (US CITIZEN)

SUMMARY:-

With over 15 years of specialized experience in DellEMC PowerStore, Unity, VNX, backup, restore, migration, and virtualization solutions, I am an accomplished QA Lead (SDET) proficient in Gen AI testing and Software Storage Management. Certified as a Scrum Master, I bring extensive knowledge of Agile methodologies, complemented by expertise in Waterfall and SDLC methodologies. My career spans 9+ years as a QA Project Lead and Technical Subject Matter Expert (SME), during which I have successfully managed enterprise customers, field support teams, and software data centers. Proficient across Window, Unix, Linux, VMware, vSphere, Cisco Switches, iSCSI, Fiber Channel, Multipath, Powerpath, SAN, and NAS technologies, I excel in Shell, Perl, and Python for Test Automation, contributing to efficient Test Automation Design, Creation, Deployment, Execution, and Management. I am adept at analyzing project requirements, crafting robust test strategies, and resolving complex issues, ensuring high-quality deliverables. My proficiency in tools such as HP ALM, JIRA, qTest, Confluence, Jenkins CI/CD, and Rally further underscores my ability to lead and automate projects with precision and effectiveness.

SKILLS:-

● Scripting Languages: Perl, Shell, Python Gen Ai Testing.

● Storage Technologies: EDM, ERM, CLARiiON, Symmetrix, EMC Rainfinity, Celerra, Power Store, Unity, SAN, NAS, Cisco Switches, Networking, EMC PowerPath, Multipath, iSCSI, Fiber Channel, LAN, WAN & RAID

● Operating Systems: Windows, UNIX, Linux

● Databases: Informix, Oracle, MS SQL, SAP

● Volume Management Softwares: Veritas VxVM on Solaris, AIX and HP Native Volume Management, Windows Disk Management

● VMware: vSphere & vMotion

● Test Automation Servers: Automotos, Jenkins

● Tools: MS Exchange, Clearcase, GitHub, JIRA, Bugzilla, Xpool, Jenkins, qTest, UTMS, Dingo, Confluence, Clarify, Primus Rally, Slack

● SQA Testing & Methodologies: Regression, Negative, Manual, Automation, Batch, Performance, Limit, Reproduce customer scenarios Testing, Test Environment Configurations, Defect and Bug Tracking, Review and Implementation of Test Plans, Cases, and Processes

● Currently pursuing Google Coursera courses in Python, Project Management, Data Analytics, and Selenium (Python) and Gen AI Testing Advance.

Experience:-

Quality Assurance Lead

AgileAxis Inc. Aug 2023 – Oct 2023

● In my role as a Software Quality Lead, I developed and executed QA strategies, led testing initiatives, collaborated closely with developers, implemented automation frameworks, and provided valuable insights to management. I ensured the delivery of high-quality software products while effectively navigating cultural and organizational dynamics to foster seamless communication and collaboration across teams. Senior Software Quality Assurance Engineer April 2007 - Feb 2023 DELL EMC - Hopkinton, MA

● Power Store Test Engineer: Experienced EMC Storage Hardware and Software Test Engineer: Specializing in testing EMC's New Product Line, with expertise in volume testing, space utilization, data deduplication, non-disruptive updates, and performance evaluation of block and file devices. Led cross- functional teams to test storage functionality, gather requirements, and create comprehensive functional test plans. Successfully executed tests, mitigated issues, and incorporated customer feedback in an agile environment. Proficient in reporting test results and ensuring thorough testing for high-quality product delivery.

● Unity Test Engineer: As a QA Engineer for the EMC Unity storage system, I ensured successful testing of limits and boundary conditions and provided qualified updates in release notes. I created 10PB of volume with 2000 hosts with high IO using Load Runner with upper and lower limits of clones, snapshots, and volumes. Additionally, I monitored capacity changes due to deletion, deduplication, and compression. I reviewed, created, and modified 200 existing automation scripts for new Unity storage in one iteration, contributing to the success of the project. I was recognized and awarded for my accomplishments on this project.

● VNX and VNXe Test Engineer: Established a robust nightly build testing system using Perl, ensuring automated testing and reporting. The system was designed to perform tests on builds generated each night, providing valuable feedback on the stability and quality of the software. The automated reporting feature allowed for quick identification of issues and facilitated timely resolution. This Perl-based testing system significantly improved the efficiency of the testing process and contributed to overall software quality.

● Celerra Test Engineer: Conducted comprehensive Celerra NAS testing, specifically focusing on continuous replication over a Wide Area Network (WAN). This involved verifying the seamless replication of data between source and target systems, ensuring data integrity and availability across geographically distributed locations. Additionally, performed migration testing from a third-party storage array to the EMC NAS Clariion, ensuring a smooth transition of data and maintaining data consistency throughout the migration process. The testing efforts aimed to validate the reliability, performance, and functionality of the Celerra NAS system in real-world scenarios, enhancing the overall customer experience and satisfaction.

● File Virtualization Test Engineer (Rainfinity): Created a comprehensive lab environment for EMC NAS, encompassing network topologies, Cisco switches, firewalls, rack setup, VMware hosts, and IP addresses. The lab was specifically designed to support the virtualization of network-attached storage (NAS) devices and file systems. As part of this role, I facilitated the daily requirements of team members and conducted fast-paced testing activities. The lab environment allowed for efficient and reliable testing of EMC NAS, ensuring the quality and functionality of the software. Software Support Engineer March 2004 – April 2007

DELL EMC - Milford, MA

● Lead a team of 10+ engineers to ensure high-quality worldwide EMC customer support for Network Attached Storage (NAS) product (both software and hardware); provided direction and guidance to ensure team was aligned with company’s goals and objectives; provided constructive feedback, training and resources to help the team grow and ensure they had a deep understanding of the support processes and systems; created a positive environment where team was motivated, productive and focused on delivering best possible customer experience.

● Provided support to EMC customers and distributors via phone, email, chat or HelpDesk ticket by troubleshooting and resolving technical issues, identifying software bugs, configuration issues and system compatibility issues using Primus knowledge database and collaboration with other business organizations.

● Improved customer experience of the company by providing excellent support and building long-term relationships and ensuring the customer satisfaction with the product; Many Customer appreciation emails and awards by management.

Education:-

Brandeis University

XML and related languages (MS Course)

Software Test and Evaluation (MS course)

Software Development Methodologies (MS course)

TCP/IP (MS course)

Python Programming [EMC University]

North Eastern University Perl Programming

Framingham state University

Introduction to UNIX

Java programing

System administration on Windows NT

Computer Science II with Advanced C

Diploma in Computer Programming from Aptech Institute, India M.S. Physics, (major in Electronics) Bundelkhand University, India Bachelor in Science (Math, Physics and Chemistry) Bundelkhand University, India

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