Customer Service Inventory Specialist

**** ***** ****

Snow Camp,North Carolina *****

336-***-****(HOME) 336-***-****(CELL)

[Website]

**********@***.***

MARTIN LOHR

SKILLS

More than 30 years proven track record in sales, service and management.

Specialization in customer service, problem-solving and communication.

Supervisory experience includes training/managing 30+ staff.

P & L responsibility for overall profitability.

Merchandising and inventory specialist.

EXPERIENCE

BEST BUY – ASSET PROTESTION

Sept 2016- present

SHEETZ- SHIFT SUPERVISOR

Dec 2015-Mar 2016

AUDI OF HUNTINGTON – SERVICE CONSULTANT

Sept 2003- June 2013

Addressed customer automotive concerns.

BLS FUNDING – MORTGAGE BROKER

Jan 2001 – Aug 2003

Modified mortgage loans for lower interest rates and helped with credit issues.

COMP USA – SALES/MERCHANDISE MANAGER

June 1999 – Dec 2000

Directed sales floor. Merchandised store, checked inventory daily, checked in shipments, returned items and defects.

CIRCUIT CITY – SALES MANAGER

Jan 1997-May 1999

Directed sales floor for audio/video and computer departments.

PEP BOYS - GENERAL MANAGER

Jan 1995 – Dec 1996

Responsible for complete sales force, P & L, problem-solving and scheduling.

SPEEDY MUFFLER – BRANCH MANAGER

Sept 1992-Dec 1994

Responsible for shop profits, scheduling and inventory. Performed 6 weeks of training to all individuals working for company on Long Island.

MIDAS MUFFLER – BRANCH MANAGER

Oct 1986-Aug 1992

Responsible for shop profits, scheduling and inventory.

AID AUTO STORES – REGIONAL MANAGER

Jan 1984-Sept 1986

Responsible for 8 auto parts stores.

ALLIED RADIATOR & WELDING -PRESIDENT

Dec 1972-Dec 1983

Responsible for entire company.

EDUCATION

OCEANSIDE SENIOR HIGH SCHOOL - OCEANSIDE,NY

MILITARY

United States Air Force-Sergeant E4 - 1968-1972 Honorable discharge

SEMINARS

Train the trainer, Zenger Miller, Total Customer Satisfaction(TCS), Total Quality Management(TQM)

REFERENCES

ON REQUEST

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