Help Desk Technical Support
Resume:
Profile
Work Experience
********@*****.***
Addis Ababa, Ethiopia
B.Sc. Degree in Electrical and
Computer Engineering
(Communication Engineering )
Wolaita Sodo University
**** - 2021
Remote Support Technician
CISCO
Technical Support
Education
Expertise
English
Amharic
Language References
WEGAYEHU WELDE
E lectrical and Computer Engineering
(Communication Engineer)
2021
–
2022
Meaza Girma Advertising Head office
Network and Help Desk expert
IT Help Desk Technician
Application Support Analyst
Technical Support
2023
Ethiopost Head office
Intern as Network and Help desk Technical expert
Technical Support
CISCO
Remote Support Technician
IT Help Desk Technician
2024 Ethio Legal shield
IT Admin
Call center System Admin
Network Support Technician
Graphics Design
Technical Support
I am a highly motivated IT professional with a background in Electrical and Computer Engineering (Communication Engineering). Experienced in troubleshooting, network administration, system maintenance, and technical
support, I am adept at resolving hardware and software issues to ensure seamless system operations. Committed to continuous learning and staying abreast of emerging technologies to optimize IT infrastructure efficiency, I possess strong problem-solving abilities, a keen attention to detail, and a collaborative mindset that contribute effectively to team efforts and address the technical challenges of modern organizations.
fikadu.tewodros@ethioleg
alshield.com
Tewodros Fikadu
Phone:
Email :
Ethio Legal shield / CEO
********@*****.***
Endale A
Phone:
Email :
Ethio Post / IT Officer
Call center System Admin
Network Support Technician
Graphics Design
Application Support Analyst
IT Help Desk Technician
Teamwork
3.57 GPA
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