Customer Service Project Management

MOHAMED ILYES BOUZOURENE

HEAD WAITER

PHONE NUMBER

+213*********

POSTAL CODE

23000

ADDRESS

Annaba, Algérie

EMAIL

*****************@*****.***

** ******* ****

[Name of recipient]

[Name of institution]

[Establishment address]

Cher [Madam, Sir],

I am contacting you to express my keen interest in joining a hotel brigade as an experienced waiter. With my training and experience in the catering field, I am convinced that I could make a significant contribution in this domain.

My academic training in hotel administration allowed me to acquire a solid foundation in customer service and systems analysis in the context of the hotel industry. I have professional experience as a waiter at the Sheraton hotel. During this period, i was able to develop my skills in administration, project management and mastery of room service techniques.

During my professional career, I have succeeded to master in practice the warm welcome of customers, the diplomatic supervision of user complaints and the collaboration with the kitchen staff to ensure that the dishes are prepared according to quality standards.

I am passionate about coordinating and organizing the tasks of the servers to ensure smooth service. I had the talent to know the menus, wines, and cocktails, and I am capable of working under pressure and autonomously, as well as managing busy periods. Not to mention, I have a keen attention to detail to ensure order accuracy.

I am convinced that my passion for service, my commitment to excellence and my desire to actively contribute to the satisfaction of our customers make me an ideal candidate for this position. I look forward to leveraging my skills and experience with our service team to deliver a quality experience to our customers.

I sincerely thank you for your attention to my application. While awaiting your response, please accept, dear [Madam, Sir], the expression of my respectful greetings.

Sincerely,

MOHAMED ILYES BOUZOURENE

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