Customer Service High School

MARIO RUIZ

646-***-****

**.*******@*****.***

NEW YORK, NY 10032

PROFILE SUMMARY

Organized and motived employee eager to apply time management and organizational skills in various environments. Seeking entry- level opportunities to expand skills while facilitating company growth. Flexible, hard worker ready to learn and contribute to team success.

EDUCATION & CERTIFICATIONS

Strive/ Andromeda (ACI), New York, NY 09/2021 Coursework: Career Readiness, Masonry and Maintenance Training: Bricklaying, Caulking, Patching, Pointing, Roofing, Stucco, Suspended Scaffold, Tools Safety and Waterproofing.

Certifications: OSHA 30, Ste Safety Training (SST), NYC DOB 4- hour Supported Scaffold User, NYC DOB 16- hour Suspended Scaffold User, Respirable Crystalline Silica Protection, Fall Protection, GPRO.

Morris High School- Bronx, NY 2/1998 - GED

EXPERIENCE

New York Common Pantry, New York, NY 8/2021- 2/2024

Food Rescue Distributor

-Transport for special events, participates in food drives and provides program support for the pantry.

- Meal programs to distribute food to individuals and Family in need.

- Delivering products to its location.

-Load and unload pallets to the warehouse with the High- Low and Power- Jack ETC.

Fox and Green, Bronx NY 6/2021- 7/2021

Driver

-Delivered goods and services to customers on time and in excellent condition.

-Utilized GPS to optimize routes and continuously meet estimated delivery times.

-Demonstrated professional conduct with clients to deliver outstanding customer service.

-Consulted with customers to gain feedback and address product or service concerns.

Liquid HVAC Services/ Nalco, Bronx, NY 11/2020- 5/2021

Engineer

-Supported formal and informal test events by setting diagnostic parameters and analyzing results.

-Maintained timely and accurate oral and written technical reports of engineering activities.

-Orchestrated tooling changes step ups and repairs to minimize downtime and improve productivity.

-Mentored new engineering and production team members.

Fresh Direct, Bronx, NY 7/2018- 3/2020

Truck Driver

-Loaded balanced and secured product to safely transport goods.

-Maintained telephone and radio contact with supervisor to receive delivery instructions.

-Delivered customer orders to homes and places of business within established time frames.

-Measured temperature of haul and refrigerated area of truck.

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