Executive Assistant Human Resources
Resume:
KOJO ALORMASOR
Address: Madina, Hannah School Road
Opp. De Kev Gym
Mobile: +233*********/ +233*********
Email: *************@*****.***
Professional Summary
Results-driven Executive Assistant and HR Specialist with over four years of experience supporting C-level
executives and managing HR functions in dynamic business environments. Proficient in streamlining office
operations, managing complex schedules, coordinating high-profile meetings, and executing HR policies
and procedures. Successfully reduced operational inefficiencies by 20% and improved employee
onboarding time by 30%. Recognized for exceptional organizational skills, confidentiality, and the ability to
adapt quickly to new technologies. Seeking to leverage my diverse skill set to contribute to the success of
a forward-thinking organization.
Skills
- Executive Support: High-level calendar management, travel coordination, meeting and event planning,
project management.
- Human Resources Management: Recruitment, onboarding, employee relations, HR policy
implementation, payroll administration.
- Office Administration: Record-keeping, office supply management, document preparation,
confidentiality.
- Technical Proficiency: Google Workspace, Microsoft Office Suite, HRIS software, project management
tools (e.g., Asana, Trello).
- Communication & Interpersonal: Strong written and verbal communication skills, stakeholder
engagement, conflict resolution.
- Problem-Solving & Decision-Making: Strategic thinking, multitasking, crisis management.
Professional Experience
Executive Assistant & Administrative Specialist
Strategic Security Systems International, Tema, Ghana
June 2018 – September 2023
- Executive Support:
- Managed the daily operations of the executive office, including complex calendar management and
scheduling for C-level executives, resulting in a 15% improvement in meeting efficiency.
- Coordinated over 50 domestic and international travel arrangements annually, reducing travel costs by
10% through strategic vendor negotiations.
- Organized and facilitated high-profile meetings, ensuring a 95% on-time start rate and a 100% follow-
up on action items.
- Led and executed special projects, increasing project completion rates by 25% through improved task
management and team coordination.
- Office Administration:
- Reduced office supply costs by 12% by renegotiating contracts with vendors and optimizing inventory
management.
- Developed and maintained an organized filing system, reducing document retrieval time by 40%.
- Successfully coordinated 10+ company events annually, increasing employee participation by 20%
through targeted engagement initiatives.
General and Administrative Manager
Gods Favour Cyber Cafe, Madina Rawlings Circle
January 2020 – December 2021
- Managed day-to-day operations of the cybercafé, including staff supervision, customer service, and
technical support, increasing customer satisfaction by 25%.
- HR Management:
- Improved employee retention by 18% through effective onboarding, training, and performance
management strategies.
- Reduced payroll processing time by 30% by implementing an automated timekeeping system.
- Achieved a 95% compliance rate with labor regulations through regular audits and training sessions.
- Customer Relations & Technical Support:
- Increased repeat customer rates by 20% through personalized customer service and loyalty programs.
- Enhanced system uptime by 15% through proactive IT maintenance and regular network monitoring.
- Operations Management:
- Improved inventory turnover by 25% through better inventory control and supplier management.
- Boosted monthly revenue by 10% through strategic marketing campaigns and service enhancements.
- Human Resources Management:
- Streamlined the recruitment process, reducing time-to-hire by 20% through the implementation of an
efficient screening and interview scheduling system.
- Improved onboarding efficiency by 30% by developing a standardized orientation program and
automating the paperwork process.
- Administered employee benefits programs and payroll processing for over 100 employees, achieving
100% payroll accuracy and resolving discrepancies within 24 hours.
- Enhanced employee satisfaction by 15% through proactive engagement in employee relations and
regular feedback sessions.
Executive and Administrative Assistant (National Service)
Strategic Security Systems International, Tema, Ghana
July 2018 – November 2019
- Supported senior executives with daily administrative tasks, including managing a calendar with over
100 meetings annually, ensuring 100% adherence to schedules.
- Coordinated logistics for 30+ high-profile events and business trips, resulting in 100% on-time delivery
of all logistics.
- Assisted the HR department in reducing onboarding time by 15% through the introduction of an
efficient documentation process.
- Increased office operational efficiency by 20% by implementing new office management protocols and
automation tools.
Education
Bachelor of Science in Business Administration
University of Ghana, Legon, Accra
September 2014 – August 2018
- Major: Finance
-Aggrey Memorial Senior High-School
Cape Coast
(WASSCE) 2008-2012
Certifications
- Certified Administrative Professional (CAP)
- Microsoft Office Specialist (MOS)
Short Courses
- Project Management Fundamentals
Coursera
Completed: April 2023
- Advanced Excel for Business
Udemy
Completed: February 2023
- HR Analytics for Improved Decision Making
LinkedIn Learning
Completed: December 2022
- Effective Communication Skills for Business
Alison
Completed: October 2022
- Remote Work & Virtual Collaboration
ALX
Completed: August 2024
References
Oheneba Ofori Boateng
CEO – Strategic Security Systems International
Emmanuel (Soda)
CEO Gods Favor Cyber Cafe
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