Customer Service Coca-Cola

Hi, I'm David Mitchell.

518-***-**** *************@*****.*** Conway, SC 29526

Bold Profile

Seasoned professional with a robust background in transportation and equipment maintenance, primarily with Coca-Cola Northeast. Demonstrated expertise in vehicle inspection and adherence to safety regulations, coupled with a proactive approach to customer service and problem resolution. Achieved significant efficiency improvements in delivery operations, showcasing a blend of technical proficiency and positive attitude. SUMMARY

• Adherence to safety regulations

• Commercial driving experience

• Vehicle inspection

• Physical stamina

• DOT compliance

• Clean MVR

• Positive attitude

• Pre-trip and Post-trip inspections

• Delivery recordkeeping

SKILLS

04/1994 - Current

02/2001 - 04/2015

Bulk Delivery Driver

coca-cola northeast Albany, NY

• Obeyed traffic laws and follow established traffic and transportation procedures.

• Adhered to company policies and procedures related to safe driving practices and handling of merchandise.

• Performed pre-trip inspections of vehicle systems including brakes, tires, lights, and turning signals.

• Operated manual and mechanical equipment safely to minimize injury and accident risks.

• Promoted positive customer service by delivering on-time shipments and fully resolving issues.

• Processed shipment documents neatly and efficiently for each load.

• Reviewed and verified invoices and purchase requests to confirm accuracy.

• Inspected vehicles' condition, supplies and equipment before and after trips

• Reviewed delivery documents and orders and reported errors to supervisor.

• Ensured cargo was properly secured before departing from the warehouse facility. Service Technician

coca-cola northeast Albany, NY

• Repaired faulty components such as motors, pumps, valves, switches.

• Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.

• Inspected equipment for proper operation and safety hazards prior to use.

• Reviewed blueprints and manufacturer manuals before beginning installation and repair work.

• Followed established safety rules, OSHA guidelines and company safety policies and procedures.

EXPERIENCE

12/1994 - 02/2001

• Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.

• Implemented troubleshooting tactics to identify causes of poor machine performance. Delivery/saleman

Coca-Cola Bottling Company United Inc. Albany Ny, NY

• Collected money, provided change and recorded transactions on receipts.

• Performed regular inventory checks of merchandise being transported.

• Planned and organized routes within territory to maximize efficiency and time.

• Reported any vehicle maintenance needs or repairs immediately to supervisor.

• Supplied wide range of customers with key products in alignment with specified amounts and schedules.

Epa CERTIFICATION FOR REFRIGERATION: HVCA 02/2001

FSCO, Troy, NY

EDUCATION AND

TRAINING

REFERENCES References available upon request.

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