Customer Service Data Entry
Resume:
Anna Walker
Customer Service Professional
Experienced professional with strong customer service,
cash handling, office management, and bookkeeping
skills. Proficient in inventory management, scheduling, and maintaining financial records. Dedicated to providing exceptional service and support.
***************@*****.***
CHALLIS, ID 83226
Work Experience
WAITRESS
The Teacup Cafe and Bakery
January 2023 - November 2024 • Challis, ID
Served as a waitress in a fast-paced restaurant, ensuring customers received quality service and hospitality. Developed strong communication skills by interacting with a diverse range of customers. Maintained a clean and organized work environment to uphold health and safety standards. Handled cash and credit card transactions with precision and attention to detail. Assisted in training new waitstaff members on menu items, service protocols, and customer interactions. Cashier, payment processed in POS system. Received positive feedback from customers for attentive and friendly service.
Office Manager
Myers Masonry and Stone Supply
March 2015 - February 2023 • Challis
• Managed accounts payable processes efficiently
• Handled accounts receivable tasks accurately
• Performed bookkeeping duties with attention to detail
• Provided prompt and courteous telephone assistance
• Delivered excellent customer service to clients
• Executed general banking duties proficiently
• Generated and sent out invoices promptly
• Organized and maintained office filing system meticulously.
Cashier/Customer Service
Gateway Mini Mart
October 2017 - February 2018 • Challis, ID
• Handle cash transactions accurately and efficiently
• Provide exceptional customer service at all times
• Operate register and handle POS system
• Follow company policies and procedures
• Stock shelves and monitor inventory levels
Cashier/Grocery Clerk
Lamb's Market
July 2013 - February 2014 • Challis, ID
• Greet customers with a friendly attitude
• Handle cash transactions accurately
• Assist customers with locating products
• Provide top-notch customer service
• Answer customer inquiries in person and over the phone Waitress/Cashier
The Village Inn Restaurant
March 2006 - May 2012 • Challis
. Opening and closing waitress, hostess, and cashier. . Till count, maintained daily till balance sheet noting any over rings, paid cash outs, and daily receipts. . Table set up and tear down. . Dishwashing . Served breakfast, lunch, and dinner . Cleared tables . Processed transactions . Cleaned and sanitized restaurant . Took and memorized orders . Prepped salad . Checked on customers frequently
Office Manager
Mountain Valley Irrigation
February 2008 - June 2011 • Challis
. Customer Service in irrigation systems, repairs, and maintenance . Valley Pivot online computerized designs and orders based on specific land needs, measurements, and crops grown. Completed Valley Pivot V2O training course at Idaho State University in Twin Falls, Idaho, where I learned computer program for Valley Pivot Systems and sprinkler package designing based on individual systems, placing system orders, parts orders, warranty claims, and more. Certificate of Completion in V2O training received in 2009. . K-Line, handline, mainline, pivots, covers, PVC, aluminum, torque tube, and more. . Answered telephones, emails, fax, copy, and ran computerized business programs. . Parts orders and sales, inventory, sticker parts room . Payroll, bookkeeping, accounts payable, accounts receivable, general banking of deposits, balances, online transfers, and business line loans. . Invoicing, credits, and customer billing . Filed customer purchase orders for all system purchase and installation records, maintenance records, warranties, system changes, and part order history. . Submitted quarterly sales and use tax forms, kept records of all quarterly and annual business tax forms filed
Night Manager/Cashier
Subway
November 2007 - April 2008 • Challis
. Supervisor of all night duties and personnel . Closing procedures, counting till, verify safe monies, computerized register monies and transactions . Cashier, operated computerized register, customer service . Prepared sandwiches as ordered, for preparation, regular checks of food temperatures . Inventory count and stocking Lead Cashier
Burlington Coat Factory
September 2001 - March 2004 • Challis
• Managed cashiers and ensured accurate completion of cash register transactions
• Utilized computer tally program to input daily transactions for financial tracking
• Provided exceptional customer service to enhance shopping experience
• Expertly handled returns and issued store credits to customers
• Maintained organized cash wrap area for efficient transactions
• Resolved customer complaints and issues in a timely and professional manner Salon Coordinator
System Seven Styling Salon
January 1998 - September 1999 • Boise, ID
• Greet and assist clients in a professional manner
• Answer phone calls and schedule appointments
• Maintain cleanliness and organization of salon
• Handle cash transactions and process payments
• Promote salon services and products to clients
• Coordinate schedules for stylists and clients
• Manage inventory of salon products
• Provide exceptional customer service at all times Packing and Shipping Clerk
PakMail Centers of America
November 1997 - January 1999 • Boise
. Cashier . Customer Service . Retail sales of packing supplies and mailing supplies . Assisted customers with photo copier . Full service packaging and Shipping of items insuring safe packing and shipments of items . United Postal Service (UPS), United States Postal Service, FedEx, same day, overnight, next day, two day, and ground shipping services . Insured parcels . Operated postal meter Cashier
Lamb's Market
Store Clerk
Gateway Mini Mart
Education
Mt. Cove High School
High School, High school or equivalent
November 1994 - May 1997 • Boise, ID
High school or equivalent
Skills
Decision Making Food Service Tally Retail Sales Time Management Accounting Accounts Receivable Cash Management Invoicing Accounts Payable Stocking Inventory Administrative Duties Active Listening Safe Food Handling Customer Service Skills Traits
Communicator
I am able to effectively and respectfully communicate with superiors, colleagues, and staff. Flexible
I am able to adapt to new requirements, situations, or environments. Friendly
I am cheerful, kind, polite, and interested in what others have to say. Dedicated
I am committed to the company"s success and loyal to the people and things I believe in. Focused
I pay careful attention to detail.
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