Customer Service Sales Representative

Rayworth Williams

** *********** **, *********, ****** District, Belize, 602-4445

************@*****.***

Professional Summary Versatile Customer Service/ Sales Representative eager to

apply in depth knowledge and skills in the industry.

Competent in performing and executing sales/ customer

strategies to enhance the productivity and wellness of the

customer and company.

Sales/ Customer Representative with 7 years experience

Including sales, telephone customer service and customer

care. Familiar with sales and customer software, conflict

resolution, and possess a positive attitude. Eager to use my

proven skills to effectively fill the role in your company.

Professional Experience Brothers Properties

January 2023-November 2024

Alexo Digital

January 2022-October 2022

Appointment Setter

Sorting out leads, cold calling,booking appointments

October 2022-March 2023

Acquisition Manager

Chats, emails, documentation, Comps, make offers

Alta Resources

October 2020- November 2021

Customer Representative- Adidas

Multiple calls per day, answering chats/emails providing

resolution to customer Exchanges, returns, warranty,

providing information about new products to customers.

Top Performer

RCC

Sale/ Customer Service Representative

June 2020-September 2020

Kohl's department store-top performer

Multiple calls per day, debt collection, removing/adding

Late fees, upsell new products, generate new customers

TRANSPARENT BPO

259 Coney Drive, Belize City, Belize

Sales Representative February 2015-May 2020

Making outbound calls, generate new sales, providing

relevant information, signing up new clients, launching

New campaigns

Top Performer

Mentor-training new agents

Accomplishments

Verde Energy- Top performer

Verde Energy Texas- Top performer

TOD Pharma- Top performer

Pillpack Pharmacy- Top performer

Etelequote Insurance- Top performer

Sirius XM Radio-top performer

Kohls- Top performer

Adidas- Top NPS promoter

Additional Skills

Excellents Sales Associate

Positive attitude

Excellent written and speaking English Skills

Computer lIterate

Multi-Tasker

Goals Oriented

Education

SJC Sixth form

2007-2008(completed 1 year)

Edward. P. Yorke High School

2003-2007

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