Medical Assistant High School

JULIE ACOSTA – Medical Assistant

**** ****** ***. # ***, ***** Fe Springs Ca, 90670

Email: **************@*****.*** Phone: 562-***-**** Objective:

Experienced Medical Assistant who is trying to further career in the Medical Field and further develop skills and work practices. Wishes to be a part of a strong team with room for growth. Have experience in a medical office working with both patients and outside vendors, as well as hand on experience with multiple practices and procedures. I am bilingual (English/Spanish) and work great in a team environment.

Education:

Everest College: – City of Industry, CA

FROM: January 2011 – January 2012

ACHIEVEMENT: Medical Assistant Diploma

Santa Fe High School: - Santa Fe Springs, CA

FROM: September 2004 – June 2008

ACHIEVEMENT: High school diploma

Job History

Thomas B. Choi M.D Ophthalmologist

FROM: March 2012 -November 2022

Job Title: Nurse Tech / Surgery Scheduler

Description: Aid and assist in daily practices with attending doctor as well as medical testing equipment. Handle all scheduling and daily clerical work. Handle all insurance processing and patient walkthrough of instructions for Pre/Post Surgery. Maintain sanitary conditions in all rooms and surgical equipment. Verify Insurance, HMO, PPO, EPO, Medical and Medicare. Data entry, ABD referrals and online authorizations, CPT, ICD-9, file and prepare charts. I now handle all Visual Fields tests, OCT scans and OPD measurements prior to cataract surgery.

Landmark Health

FROM: August 2019 -May 2019

Job Title: Outreach Specialist

Description: Inside/sales. Working with many medical insurances. Making 80 phone calls daily with practiced scripts on a recorded line. Handling patient personal information. Helping patients with multiple chronicle diseases. Needing extreme patience to handle aggressive personalities and to comfort patients under much discomfort. Building trust to offer ambulatory services to their home. Translating to Spanish patients and even handle making appointments with interpreters if patients speak a different language. IEHP Medi-Cal

FROM: November 2022- June 2023

Description: Members Representative: Working with many medical insurances. Making 80 phone calls daily with practiced scripts on a recorded line. Handling patient personal information and helping members make PCP changes. Helping members with referral statuses and changes. Guiding members how to utilize their Medical insurance and how to receive care. Educating members on their coverage and how to request medical equipment through their PCPs. Helping members report claims that should be covered Jr Pet Stylist (PETCO)

FROM: October 2023- Current

Description: Did 7 point check ins at the door at the beginning of a appointment checking the dogs health and current condition. First checking ears, teeth, skin, underbelly, paws/nails and coat for any matting. Prep each dog by doing nail trims/buffing, ear cleaning and teeth cleaning. Had to time manage doing each appointment and multi task between dogs. Answer phones during the day scheduling new appointments or reaching out to pet parents who have left messages or missed there appointments. Bathed dogs with different types of packages depending on the dogs needs such as skin sensitivity or medicated baths. Learned to shed release dogs with compacted coats in two hours. Learned to do anal gland expressions. Handled up to 8-10 dogs a day. Learned to trim paw pads, face feet and fannys. Along with sanitary areas.Currently looking into schools for styling! References:

• Dr Thomas Choi

• Phone: 562-***-**** Relationship: Former Manager

• Chris Vaca

• Phone: 562-***-**** Relationship: Former Manager

• Patricia Jimenez

• Phone: 562-***-**** Relationship: Floor Supervisor

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