Service Representative Customer
Resume:
Olivia A. English
Ellenwood GA 30294
************@*****.***
Summary of Qualifications
Highly responsible, self-motivated, and possessing a strong sense of professional integrity.
Results-driven team player with a flexible approach and a quick learner.
Experienced in applying a logical, practical approach to problem-solving.
Organized and punctual in meeting deadlines.
Skilled in communicating effectively with people from diverse backgrounds and levels of authority.
Proficient in Microsoft Office and adept at utilizing technology to streamline work processes.
Experience
Cencora Charlotte, NC
Patient service representative Oct 2023-March 2024
●Supported patients in submitting their application to the program.
●Answered both inbound and outbound calls for patients.
●Developed patient accounts.
●Processed cases for patients
●Worked on cases where there was a lack of information and typed up necessary information and notes to aid patients.
Kalcare Healthcare Conyers, Ga
Personal Home CNA July 2021- Aug 2022
Provided comprehensive assistance with daily living activities to help clients maintain their independence.
Delivered compassionate and attentive assistance with daily activities, such as bathing, grooming, meal preparation, running errands, laundry, and financial management.
Offered consistent support with patience, understanding, and kindness to ensure the comfort and well-being of clients.
Assisted with healthcare needs, such as monitoring blood pressure, administering insulin, dispensing medication, and maintaining medical records.
Southern Crescent Care Stockbridge, Ga
Personal Home CNA September 2019- Oct 2021
Provided in-home assistance with daily tasks such as toileting, laundry, cooking, running errands, and payment of monthly bills
Assisted clients to live comfortably and safely in their own homes
Provided compassionate and attentive assistance with daily activities, such as assisting with bathing and grooming, preparing nutritious meals, running errands, doing laundry, and managing bills and finances.
Offered consistent support with patience, understanding, and kindness to ensure the comfort and well-being of the individual client
Assisted with healthcare needs, including the regular monitoring of blood pressure, administration of insulin, distribution of medication, and maintenance of medical records
Caremaster Medical Services Griffin, Ga
Personal Home CNA November 2017- Oct 2019
Provided in-home assistance with daily tasks such as toileting, laundry, cooking, running errands, and payment of monthly bills
Assisted clients to live comfortably and safely in their own homes
Provided compassionate and attentive assistance with daily activities, such as assisting with bathing and grooming, preparing nutritious meals, running errands, doing laundry, and managing bills and finances.
Offered consistent support with patience, understanding, and kindness to ensure the comfort and well-being of the individual client
Assisted with healthcare needs, including the regular monitoring of blood pressure, administration of insulin, distribution of medication, and maintenance of medical records, as required.
Education
Bachelor’s Degree in Nursing current (Sophomore year)
Georgia State University Atlanta, Georgia
High School Diploma
Certifications
Certified Nursing Assistant 10/19/2011- 10/19/2025
Certification number CN003007636.
Contact this candidate