Customer Service, Administrative, Manager
Resume:
LISA MARIE HARRIS
Winter Park, FL 32789
************@*****.***
EMPLOYMENT
Book Sales and Management Experience
WRITER’S BLOCK BOOKSTORE, LLC., Winter Park, FL. (5 years, currently employed)
Handle all volume sales to corporations, non-profits, government agencies, schools and colleges. Place detailed publisher orders and ensure timely delivery of books. Host live author visits to Orange County elementary and middle schools. Undertake all state corporate filings, local business licenses, Resale Tax certificates, etc. Obtain COVID wage reimbursement, Edit website and social media content, as well as monthly newsletter, Supervise all web sales and special orders. Assist on outside events – escorting authors, ringing sales and mingling with customers. Customer Service manager – review and respond to all complaints, bad reviews and problems in both stores. Assist owner with special projects, ie getting bookstore certified as a woman-owned business. Handle all hard-to-find book requests. Screen dozens of local author requests for book placement or event.
Contract Litigation Experience
MCDONALD, TOOLE, WIGGINS Autumn 2018
Three-month project for Ford Motor Company analyzing hundreds of California lemon law cases for damages paid and attorney’s fees incurred to reduce Ford’s settlement outlays going forward. Separately, assisted senior associate on routine products litigation, eg. discovery responses, motions and briefs.
Document Review
SPECIAL COUNSEL Spring and Summer 2018
E-discovery and document review using Relativity and Axcelerate; breach of warehousing contract for Syncreon; work for Valeant Pharmaceuticals (now Bausch) in $95 million dollar coverage dispute with AIG; DOJ antitrust investigation and very large document production involving $100 million merger, ongoing and confidential (railroad signaling equipment); production for Kimco Realty (Prudential) regarding California ground lease; Data breach at Dawn Foods involving identification of PII to send statutory notice.
DISCOVER READY (Jacksonville, FL) Summer and Fall 2018
Document review in employment arbitration for Oracle involving cloud sales to the United States Air Force.
Document review for Moye, O’Brien and Pickering – litigation over construction of power plant in Virginia.
Full Time Litigation Experience
BOGIN, MUNNS & MUNNS (4 months)- Orlando, FL. 2019. In charge of 250 small disputes (under $200,000) in seven Florida counties. Regular travel to argue motions, take depositions and attend mediations. Resigned after a short time because a caseload of this size encourages malpractice.
GREENBERG TRAURIG, P.A. (8 years) – Orlando, FL
Senior Associate
●All phases of defense and plaintiff litigation in federal and state courts, including class actions.
●Responsible for taking and defending depositions; drafting and responding to all discovery; briefing and arguing motions; attending court conferences; drafting jury charges and writing trial and appellate briefs.
●Product cases including Benlate for DuPont; albuterol inhalers for Schering Plough; brake pressure switches for Texas Instruments; aerosol pest bombs for United Industries, silicosis cases for Lockheed Martin and more, fraud actions, probate litigation. Sued Orkin/Rollins for subterranean termite damage to property. Secured jury verdict based in part on concrete core sample proving no Orkin drill holes in foundation which was my idea.
O’NEILL, CHAPIN, LIEBMAN & COOPER (2 years) – Orlando, FL
Associate
● Insurance defense and bankruptcy litigation, as well as in depth litigation dividing up over $1m in attorneys’ fees; -we represented seven different personal injury attorneys who left Jacobs and Goodman. PA.
●Appeals in state and federal courts.
ALLEN, DYER AND DOPPELT (1 year) – Orlando, FL
Associate
●Represented Plaintiffs in NASD and AAA securities arbitration; very successfully resolved child support dispute.
Securities Experience
ROBERT W. BAIRD & COMPANY (3 years) – Naples, FL
Investment Advisor
●Advised high net worth client base of 100; specialized in municipal bonds and municipal funds.
DEAN WITTER (4 years) – Naples, FL
Investment Advisor
●Became licensed as investment advisor in six months. Municipal bonds, mutual funds and commodities
EDUCATION
JD – University of Florida College of Law. Emphasized litigation. Research assistant to Prof. George Dawson.
Graduate Diploma in Economic History – Australian National University. awarded Rotary fellowship out of 36 candidates. Thesis: Fraudulent government commission in 1911 designed to keep women out of factories.
BA in Organizational Behavior with Emphasis in Economic History –Brown University, Providence, RI.
ADDITIONAL EXPERIENCE
Editor, The Quasi-Marital Child and the Adults Who Love Them by Circuit Judge Diana M. Tennis, Barry University Child and Family Law Journal, published Spring 2019
Served five years as NASD arbitrator. Was one of three judges on six retail securities arbitrations.
CFAWL (Central Florida Association of Women Layers) – served as President, Vice President, Treasurer, Membership Director and other leadership roles (6 years).
Hungerford Elementary School, Orange County - Math and reading tutor for fourth and fifth graders (2 years).
Girl Scouts of America, Brownies and Daisies Troop Leader (6 years).
WAIT League Tennis, member, Grievance committee (1 year)
Captain of Winter Park Racquet Club Tennis team (1 year).
Winter Park Racquet Club Tennis Committee member- assisted with re-drafting court use rules (2 years).
Leadership Winter Park, 2021-2022.
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