Customer Support Service
Resume:
Vincent Waldeck Experience
*******.**@*****.***
Westdene
Johannesburg, 2092
****-******* **** **********, ** Maintenance & Support, Jhb
● Preventive maintenance on computers to ensure operational security and lengthen its lifespan
● Corrective maintenance on systems and accurately address the problem and solution
2019-21 Gallery assistant, Art It Is, Cape Town
● Management of the artwork database
● Administrative office duties and management of a small team
● Customer Support: Responsible for handling sales with a strong emphasis on customer service
● Handling the shipment, packaging and storage of artwork 2016-19 Self employment, Graphic Design, Photographer, Jhb
● Designing of Homeware
● Photographer for Togu’na
● 3D Design that includes sculpting, texturing and animation 2016 Front desk & Printer Operator, Lifestyle Images, Durban
● Photography and image post production
● Customer Support: Addressing customer queries effectively, manage and deliver sales
● Establishing a trusting relationship with customers to ensure repeat business
2015 Office Assistant, Photographer, Togu’na, Jhb
● Photo documentation of the product catalogue in line with the Corporate Identity
● Management of a small team of 5+ responsible for the preparation of products to be delivered
2013-14 Self employment, Graphic Design, Photographer, Jhb
● Designing of Logos and Illustrations
● Product Design
2012 Office Assistant, Photographer, Big Fish, Jhb
● Assistant to the producer on Loxion Lyric
● On-set / location photographer involved in documenting the filming process/ actors
● Management of the digital workflow: cataloguing raw video and audio files including file structures, folder naming and transfer of images.
2011 I.T. Technician, Edcon, Jhb
● Diagnosing and Installation of POS speed point machines. Implementing and testing server connections
● Customer service
● Management of the cataloguing of equipment
2023- present Optimi College: I.T Engineer
CompTia A+ ; CompTia N+ ; CompTia Security+
CompTia Server+ ; CCNA 200-301
2010 Highschool, National Senior Certificate
Languages
● Afrikaans - Fluent: Mother tongue
● English - Fluent: 2nd Language
Skills
● I.T Maintenance & Networking
● Adobe AI, Psd, AE,
● Google Workspace
● Digital Photography
● 3D Design (Blender)
Interests
● Game sub systems: micro to macro development
and interactions
● Cinematography with emphasis on camera
manipulation and editing
● 3D modeling and animation
Drivers Licence
● Code A & C1
● PDP
Vincent Waldeck Education
*******.**@*****.***
Westdene
Johannesburg, 2092
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