Senior Network Engineer

JON ORTA

**** **** *****, ***** ****, TX, *****, US

*******@******.*** 512-***-****

SUMMARY

Seasoned Senior Network Engineer with 25 years of expertise in global enterprise environments, including roles at Apple and Cisco. Proficient in Cisco, Juniper, VMware, Arista, Palo Alto, Aruba, Fortinet, Azure, and AWS, adept at securing, optimizing performance and troubleshooting complex issues. Skilled leader with a track record of driving projects to success and collaborating effectively across teams. Holds CCIE Data Center written and 4xCCNA’s, Cloud certifications, Virtualization, committed to continuous learning. Ready to deliver strategic solutions and contribute as a Senior Network Engineer.

CORE COMPETENCIES

Expertise in designing and optimizing network infrastructures for enterprises, spine-leaf data centers, and cloud environments, using Cisco, WLC’s, SDN, Juniper, Ansible, and Arista solutions to ensure reliability and security.

Proactively identify and resolve complex WAN/LAN, VXLAN, compute, storage, network issues swiftly, leveraging diverse diagnostic tools and automation scripts to minimize downtime and maintain mission-critical operations.

Lead end-to-end network initiatives, employing agile methodologies and ITIL best practices to deliver projects on time and within budget, while driving continuous improvement for enhanced performance and scalability.

Collaborate seamlessly with stakeholders across levels, translating technical concepts for non-technical audiences and fostering knowledge sharing to empower team growth and development.

SKILLS

Network Architecture Design Engineering

Cisco Networking Engineering

Advanced Data Center Management Engineering

Strategic Cloud Integration Engineering

Mastery of Virtualization Technologies Engineering

Comprehensive Network Security Engineering

Proven Troubleshooting Engineering

Security and Vulnerability Engineering

Automation & Scripting Engineering

Effective Change Management Engineering

Advanced Performance Optimization Engineering

Accomplished Vendor Management Engineering

Strong Documentation & Reporting Engineering

Leadership in Team Collaboration Engineering

Commitment to Continuous Learning & Certification in Network Engineering

PROFESSIONAL EXPERIENCE

Crius Technology Group

Senior Network Engineer & Lab Manager – Austin, Texas

05/2024 – 11/2024

Develop, research, and design next-generation wireless mesh networking software for government agencies, data centers, WAN/LAN, wireless, VPN, and enterprise clients requiring reliable, interoperable communications.

Collaborate with cross-functional teams to integrate advanced technologies, including autonomous vehicles, AI, industrial control systems, and IoT, to maintain network stability in real-time operations.

Design, develop, and build Raspberry and Banana-Pi development core boards w/ARM Cortex, open-source Ecosystem with Arch Linux and supporting firmware using open source as, OpenWrt, Ubuntu, Debian, B.A.T.M.A.N. (Better approach to mobile ad-hoc networking). We use AWS public cloud to store and hold all our configurations and automation tools.

Deliver decentralized Synaptic network solutions with exceptional resilience at the edge, ensuring high-performance connectivity in mission-critical environments.

Lead testing and validation of complex network architectures across 2/5/6G connections throughout urban areas, supporting autonomous vehicles and robotics.

Managed AWS cloud infrastructure, leveraging Docker for application containerization, and Kubernetes for orchestration and automating deployments. This approach optimized development workflows and ensured efficient, scalable application delivery.

Apple Inc.

Senior Enterprise Network Engineer & Site Reliability Engineer (SRE) – Austin, Texas

10/2018 - 05/2024

Delivered technical expertise for data center network issues through helpdesk and EN-O support, effectively diagnosing and resolving problems related to networks, ISPs, VoIP, AVCN, firewalls, LTE, servers, and wireless connectivity.

Led day-to-day operations, including the configuration, installation, and maintenance of switches, tech refreshes, and server migrations, ensuring smooth deployments and minimal downtime.

Managed and optimized Apple’s global network infrastructure, ensuring the highest levels of reliability and performance for one of the world’s largest networks.

Implemented, maintained, and troubleshot network data centers with over 20,000 devices and 1,000+ labs, supporting both corporate and development environments (DevLabs).

Supported the creation and deployment of various environments, including UATs, production, and lab networks, while ensuring reliable connectivity and optimized performance.

Collaborated with cross-functional teams to resolve complex issues that other teams were not able to address, acting as the final tier for support providing expertise to optimize and upgrade network performance across Apple’s enterprise systems.

Managed mergers and acquisitions for Apple migrating Cisco’s 5520 WLCs to Aruba 7000 series controllers. Upgraded legacy Cisco 3600, 3700, and 3800 access points to Aruba 500 & 600 series RAPs, ensuring robust Wi-Fi 6e capabilities and enhanced 5G connectivity.

Configured and deployed Aruba ClearPass policy manager to help streamline policy enforcement using RBAC, enabling seamless onboarding for clients and guest’s devices without manual intervention. Integrated ClearPass with existing security systems, including Palo Alto 850 firewalls and Splunk, to strengthen monitoring and security tooling.

Directed hardware configurations and patch management for all network devices and server migrations at the Austin data center, playing a key role in enhancing infrastructure scalability and ensuring optimal reliability.

TEKsystems for Apple Inc.

Senior Enterprise Network Engineer – Austin, Texas

06/2017 – 10/2018

Proficient in managing and optimizing data center environments using advanced networking solutions (Cisco Nexus, SDN), virtualization platforms (VMware), storage technologies (NetApp), monitoring tools (Grafana, OpenNMS, Wireshark), and security systems (Palo Alto, Panorama), and automation (ansible).

Diagnosed and resolved Apple’s most complex network issues within field site offices in global environments, including MSP, ACI, VoIP, AVCN, eBGP, iBGP, OSPF, MPLS, Dark fiber, Metro-E, IPSEC tunnels, and various technologies.

Leveraged Ekahau software to design and optimize AP placement for new buildouts, ensuring consistent coverage with a target signal strength of -58 dBm. Created detailed heat maps to visualize coverage, capacity, and signal strength across the environment. Performed spectrum analysis to identify and mitigate RF interference, ensuring optimal performance. Utilized Ekahau’s Site Survey and predictive model tools for accurate network planning and design.

Oversaw network hardware deployment for large-scale projects, including vendor management, creation of Method of Procedure (MOPs), and development of Bills of Materials (BOMs). Ensured projects remain on schedule while adhering to service level agreements (SLAs).

Spearheaded the development and optimization of network infrastructure for offices, labs, UATs, and production environments, ensuring reliable corporate network connectivity and performance for global enterprise.

Led technology refresh projects at Apple to future-proof hardware by upgrading Cisco 4500-X to 9500 series, 4510 switches to 9410 series, 5520 WLC to 9800 WLCs, and Palo Alto PA-850 firewalls to 5580 models. These upgrades were designed to accommodate 30% projected growth over a 5-year period.

Strong collaboration skills, demonstrated by the ability to work cross-functionally with diverse teams to optimize network performance and implement best practices. Contributing to the success of the organization's network infrastructure by providing guidance and support to end users, NOCs, and help desk operations in resolving complex issues.

Cisco Systems Inc.

Cisco Platform Delivery Readiness Engineer – Austin, Texas

01/2013 – 04/2017

Led testing initiatives for Cisco’s Cloud and Managed Services, leveraging tools such as, Grafana, EM7, Wireshark, and Epic to ensure service reliability and optimal performance for high-profile data center customers.

Conducted comprehensive user acceptance testing (UAT) in pre-production environments to validate service delivery and functionality, ensuring seamless deployment into global production.

Configured and deployed Cisco Meraki for Cloud Managed Service customers, ensuring seamless integration, maintenance, and ongoing support. Including code upgrades, expansion of wireless networks and monitoring.

Demonstrated ability to employ ITIL processes and best practices for incremental and iterative testing, facilitating smooth collaboration across cross-functional teams.

Served as a Cisco Cloud subject matter expert in the development of CCNP/CCNA Cisco Cloud exam questions. Collaborated with Pearson-Vue and Cisco to create relevant material focused on Cisco’s new UCS product.

Cisco Systems Inc.

Data Center Solutions Engineer III – Austin, Texas

01/2003 – 01/2013

Extensive experience in Data Centers as Lead Problem Management Engineer for Cisco's major data center clients, including BP, NBN, Ericsson, SOA, (State of Arizona), and Kraft Foods, with proven demonstrating proficiency in managing complex network infrastructures in DC’s. Which included network data, security, storage, Wi-Fi and compute.

Proven expertise in supporting multiple data centers and virtualization services, utilizing a wide array of technologies such as UCS, HPC, Firepower, VMware, Citrix Xen, Meraki, and multiple types of switches to ensure optimal performance and reliability.

Strong background in networking technologies including Cisco routers, Nexus/Cisco switches, MPLS, Dark fiber, BGP, IPsec, and VPN, coupled with hands-on experience in troubleshooting, testing, and configuring network devices across various topologies all within Cisco’s major data centers.

Managed devices across diverse network topologies within Cisco’s major data centers.

Recognized for exceptional leadership and mentorship, trained new engineers in Cisco NOCs, and TAC on advanced network management strategies, troubleshooting techniques, and device configuration methodologies.

Joined Cisco TAC for UCS, where I worked for a year and half before transitioning back to Cisco’s Cloud Managed Services (CMS).

Contributed to team productivity by conducting proof-of-concept (POC) testing and delivering innovative solutions to enhance efficiency for Cisco’s data center clients.

Cisco Systems Inc.

Data Center Engineer – Austin, Texas

01/2000 – 01/2003

Proficient in optimizing network infrastructures across diverse technologies, including ISPs, T1 lines, Frame Relay, VOIP, and Cisco UCS/Data Center TAC, RSTP, EIGRP, OSPF, MPLS, Metro ethernet.

Lead engineer for initiatives within Cisco major clients BP, NBN, Kraft, Ericsson, and State of Arizona, ensuring seamless operations and problem-solving in high-pressure scenarios.

Orchestrated testing and deployment of solution releases, improving delivery readiness and customer satisfaction across diverse platforms.

Collaborated cross-functionally to translate complex technical concepts into actionable strategies, driving project success and developing innovative solutions for high-demand data center clients with intricate environments.

EDUCATION AND TRAINING

Mary Carroll High School 1993 – High school Diploma

Del Mar College 1994 – Business Management

CERTIFICATION

CCIE DC Written

CCNP/CCNA Cisco cloud exam developer

CCNA Routing and Switching since 2007

CCNA Cloud

CMNA Cisco Meraki Cloud Network Associates

CCNA Data Center

ECSE (Ekahau Certified Solutions Engineer)

Passed 300-470 Automating the Cisco Enterprise Cloud Exam for CCNP Cloud

VMware VCP 3.5 & 5

Cisco Data Center Storage Networking Support Specialist

ITILv3

ACMP – Aruba Certified Mobility Professional

JTNOC – Juniper Networks Technical Support Certified

DCNXA

ENWLSD – Cisco Certified Wireless Design Specialist

Contact this candidate