Flight Attendant
Resume:
TK
Tania Kelly
Professional Summary
Energetic *2-year-old Flight Attendant born and raised in Chicago, Illinois with 6+ years of experience providing wonderful customer service, cash handling and working well in a team environment.
Work History
SkyWest Airlines - Flight Attendant
Chicago, IL
06/2023 - Current
Pearle Vision - OPTICIAN
Chicago
03/2022 - 06/2023
Sweetgreen - SHIFT SUPERVISOR
Chicago
10/2019 - 03/2022
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
●
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
●
Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
●
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
●
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
●
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
●
Filed claims with vision and medical insurance companies to garner payment for optical services.
●
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
●
● Trained new employees and delegated daily tasks and responsibilities.
● Completed store opening and closing procedures and balanced tills. Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
●
● Responded to and resolved customer questions and concerns. Helped store management meet standards of service and quality in daily operations.
●
● Enforced company policies and regulations with employees. Personal Information
Date of Birth: 02/13/02
Certifications and Courses
•Food handler certification (2018)
•Flight Attendant certification (2023)
*************@*****.***
Chicago, IL 60642
Bold Profile
Skills
● Customer assistance
● Excellent verbal communication skills
● Work well under pressure
● Attentiveness
● Resolve guest issues
Education
09/2024
Malcolm X City College of Chicago
Chicago, IL
Some College: Early Childhood Education
06/2020
Wells Community Academy
Chicago, IL
High School Diploma
Contact this candidate