Joe Hamilton
Cincinnati, Ohio *5238
Phone: 513-***-****
E-Mail: ***********.***@*****.***
Professional Summary
Skilled field installation and repair professional with significant experience in telecommunications. Works effectively with customers to meet individual equipment needs and educate on proper use. Offers expert testing and troubleshooting abilities with strong background keeping systems running effectively.Knowledgeable technician competent in installing new equipment repairing existing systems. Expertise includes tracing faults by testing circuitry and replacing worn components. Keeps plant and equipment in good working order.
Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Organized individual bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in problem solving able to think outside the box and ability to quickly learn new processes.
Skills
Equipment repair
Service calls
Customer service
Experience
December 2013 to October 2021
Cincinnati Bell Cincinnati, Ohio
Universal technician
I am versed in all areas of the plant both fiber and copper. From the central office to the premise. I have experience in splicing both fiber and copper lines. Running interior and exterior wire. I have a vast knowledge of tools and of buildings construction.
January 2005 to March 2013
PLS construction Hamilton, Ohio
Estimator / project manager.
Scout and bid work.. I did many take offs landed numerous million dollar contracts and took the project from signing of the contract to certificate of occupancy in many situations.
I also filled in as needed doing carpentry work if we were short staffed. I was not afraid to put my tools on and get right into it.
Education
June 1999 Western Hills High School Cincinnati, Ohio
High School Diploma All basic
Although I do not currently hold and degrees of higher learning I do have many years of on the job training in my industry. I am not opposed to obtaining a degree in the future if my career path calls for such.