Michelle Marie Gutierrez
Seguin, Tx. 78155
Cell: 830-***-****
Email: ************@*****.***
Professional Objectives:
To obtain a position in which a strong dedication to the total development of the company and a high degree of enthusiasm can be fully utilized. I am a compassionate and dedicated professional who consistently demonstrates excellent communication as well as providing the utmost customer service/care for the company.
Summary of Qualifications:
I am passionate about my work and have great expectations of helping others eager to move forward with a company family that believes in placing our customers on the top of the priority list. I am dependable and energetic which allows me to handle multiple tasks with little to no supervision.
Work History:
Ibex Global 07/11/14-09/13/14
New Braunfels, TX.
Customer Service Representative (BGI)
Perform duties that consist with answering any questions or concerns of the customers either about their account or billing statement they may have had also to promote any and all advertisements that the customer may have seen on our web page or may have gotten an email about, and if a customer had to be transferred to another department in which a service call or a disconnect of services was needed it was then done immediately.
Adecco USA Inc. 01/13/14-05/23/14
New Braunfels, TX.
International CSR
Perform duties too varied and diverse to be classified in any specific office clerical occupation requiring limited knowledge.
Great American Products 02/2011-08/2013
New Braunfels, TX.
Adhesive Technician/Assembly
Duties included but not limited to, running an assembly line, inspection was done prior to ensure the quality of the product before it could be used, adhesive was then placed on the back and applied to a variety of different types of glassware, depending on the customer’s order, a final inspection was done before moving on to the next process for any flaws the product might occur during assembly. Hawkins Personnel Group 02/24/08-01/23/15
New Braunfels, TX.
Production Operator/Soldered
General production operator consisted of running an assembly line with different orders to fill throughout the shift; replenishing part reels accordingly also did some minor repairs to PCB units upon request per test station.
Continental Automotive, LLC 06/16/03-09/23/06
Seguin, TX.
Lead Operator
Duties as a Lead Operator included brief meetings prior to shift start-up and relate, if any, the issues or concerns about the production line from the previous shift, making sure that there would be no hesitation to move forward and complete orders for our customers, did help the Supervisor with general clerical duties, ex. filing, copies and data entry. There were also times when short staffed I would fill in where needed until a replacement could be found so it did not delay product from going out.
Education: Nixon Smiley CISD 1991-1995 (Graduated) Language Skills:
English- Fluently (read & writes)
Spanish- Fluently (read & writes)
Additional Skills:
I love talking with people, solving problems and working with prestigious clients, I know this job is for me although I may not have all the education, I can show you how much I want this if just given the chance. I will assist your company’s growing client list with any questions or concerns about the benefits of why they should be doing business with us and help them solve complex issues related to and other doubts they may have. I would like the opportunity to use the skills I do have to do excellent work and be able to work with a great team to above and beyond in my career.