Front Desk Call Centre
Resume:
Amanda Hleza
**** ******* ******, ********** ********, Westonaria 1779
081-***-**** / 082-***-**** *************@*****.*** Amanda Diko
Objective
As a graduate, I am seeking a role which allows me to continue learning and perfecting my skills as I provide high-quality work, and encourages me to flourish.
Experience
Educator Assistant
01/03/2023 - 31/07/2024
Department of Education (Seatile Primary school)
Help teachers prepare lesson materials
Set up and tidy classrooms for lessons
Supervision of study periods
Marking of attendance register
Field Supervisor
01/02/2022 - 25/03/2022
Department of Statistics South Africa
Attending to escalated queries from the fieldworkers Call centre agent
11/04/2021 - 30/11/2021
The Magnitude group
An outbound call centre selling car maintenance cover and attending to customer queries Clerk of the Court (In-Service training)
01/03/2017 - 31/03/2017
Department of Justice and Constitutional Development Data capturing
Attending to new foster care applicants
Attending and interviewing new maintenance grant applicants Filing new court cases, foster care and maintenance grant files Photocopying and typing
Education
Course / Degree School / University Grade /
Score
Year
BComm in Human Resources
Management
Richfield Graduate Institute of
Technology
2017
National Senior Certificate Christian High School 2012 Skills
Computer literate Good Communican skills Interpersonal skills Time management Team building Personal Details
Date of Birth 08/10/1993
Marital Status Married
Gender Female
Reference
Mr N Somtsewu - Department of education (Seatile Primary school) Teacher
************@*****.***
Miss Samkelisiwe Mshumpela - Department of Statistics South Africa Field Operating Officer
********************@*****.***
Miss Ayanda Putuzo - The Magnitude group
Call centre agent
************@*****.***
Mr Sidima Mafusini - Department of Justice and Constitutional Development Court Manager
*********@*******.***.**
Contact this candidate