*** ***** ** *** * Henderson, NC *****
252-***-****(C)
*************@*****.***
Nancy Duran
Education
Vance County High School, Henderson, NC
Graduation: June 6, 2019
Vance Granville Community College
Associates in Science Degree
December 2022
Certifications
Certified in CPR and AED May 2024
ACT WorkKeys Silver May 2019
EKG Technician Program (completed July 27, 2022)
Work Experience
Team Member Bojangles Restaurants Inc.
Henderson, NC
July 2018- October 2018
Welcoming customers and thanking them for choosing Bojangles
Explains menu and answer questions about items for all guests.
Prepares and serves food/drinks.
Clean, sweep and mop area
Maintains a clean and inviting restaurant.
Bending, kneeling, standing, and lifting up to 25 lbs.
Put orders in bags, including condiments and other items needed or requested.
Hardees
Drive Thru Cashier
July 2020-January 2021
January 2019- March 2019
120 Dabney Drive Henderson, NC 27536-4908
Greet customers and answer any questions they may have about an item.
Take orders, enter it in terminal correctly
Clean sales and beverage area, stock areas of condiments and ice cream etc.
Suggest new items and sell, and also answer menu questions
Collect money and provide accurate change
Clean dining room tables and seating area
Assist other team members, and thank guests and invite them to return
Put orders in bags, including condiments and other items needed or requested.
Walmart
Self Checkout/ Cashier
August 4th,2021- December 17th,2021
Henderson, NC 27536
Smile, greet, and thank customers with a positive attitude
Stand for long periods of time while checking out customers quickly and accurately
Keep your area clean and presentable
Put away returns and do price checks for items
Answer customer questions and help them with their needs
Be available to assist associates across the store as needed
Ruby Tuesday
Server
July 27,2023 -October 2024
Henderson, NC
Maintain a welcoming and friendly attitude
Suggestively sell and let guests know about current features and promotions, then ensure the guests' order is accurately recorded and input into the MICROS in a timely manner
Deliver food to guests, check back with guests, provide refills and prebus throughout the guest experience
Partner with other team members to ensure guests all guests needs are met
Perform opening and closing duties as well as running side work
Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit.
Present an accurate guest check, accept payment, and quickly complete the transaction.
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
Salad Bar Prep
September 8, 2023-October 3rd
Cleans food preparation and production areas as required
Wash and clean fruit and vegetables for peeling, dicing, shredding, or slicing using kitchen hand-utensils and electric equipment following Ruby Tuesday safety procedures
Measure and assemble ingredients and cooked items according to Ruby Tuesday recipes and menu specifications.
Complete specific cleaning responsibilities and station maintenance include, but not limited to, the walk-in refrigeration, prep, and dry storage areas
Ensure the highest quality preparation and presentation of food items served
Prepare food in a way to avoid waste and spoilage, ensure high quality, and maintain food safety standards.
Stock/restock items on the Garden Bar ensuring the guests have a fully stocked garden Bar
Clean and maintain the cleanliness of carpeted and non-carpeted floors according to Ruby Tuesday standards and procedures
Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift
Skills
Microsoft Office proficiency, time management, good communication skills, bilingual: Spanish and English, reliable, food safety understanding, math proficient, reading and literature skills