Administración de negocios
Resume:
VERONICA SOZA MORA
D E T A I L S
ADDRESS
New York City
United States
PHONE
************@*****.***
S K I L L S
Commitment
Adaptability
Quick Learning
Organization
Teamwork / Collaboration
Responsability
P R O F I L E
Proficient and experienced Business Administrator with over 10 years of experience, specialized in administrative work, problem solving, planning, optimal assistance, and so on. Experienced in creating schedules, making appointments, selling products, and providing clients with optimal customer service. Eager and ready to bring my knowledge, expertise, and passion to another company. E M P L O Y M E N T H I S T O R Y
Owner and Business Administrator, Aire Soza Granada, Nicaragua Jan 2019 — Feb 2024
• Developed and implemented efficient processes and procedures that streamlined administrative operations, resulting in a X% increase in productivity
• Negotiated contracts with vendors and suppliers, resulting in a X% cost savings
• Developed and implemented effective policies and procedures for HR, finance, and other administrative functions
Sales and Customer Service Executive, Glaciar
Solutions SRL
San Jose, Costa Rica
Jan 2018 — Nov 2019
• Developed an automated customer relationship management system that streamlined sales process and improved customer service satisfaction by X%
• Analyzed sales data and trends to identify new growth opportunities and optimize sales performance
• Managed and oversaw the daily operations of the office, including scheduling, budgeting, and personnel
Store Team Leader, Airtec SA Granada, Nicaragua
Jan 2015 — Apr 2016
• In charge of supervising team and store associates performance to ensure customer satisfaction and sales targets were met.
• Developed a budget and managed store expenses to ensure profitability.
• Implemented an influencer marketing strategy that increased brand awareness.
• Created content for social media channels, resulting in an increase in followers and publicity of the company products.
Production Manager, Editorial El Mundo S.A Granada, Nicaragua Jan 2006 — Jan 2011
• In charge of developing a production plan that improved efficiency while reducing costs.
• Recruited and trained staff, resulting in an increase in the company's performance
• Established and maintained accurate inventory records, which enabled efficient management of stock levels and minimize losses.
• Developed and maintained positive working relationships with investors and providers
E D U C A T I O N
Degree in Business Administration, Universidad
Hispnoamericana (UHISPAM)
Granada, Nicaragua
Jan 1996 — Dec 2002
Bachelor's Degree, Integral Italia High School Granada, Nicaragua Jan 1990 — Dec 1995
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