Forklift Operator Inventory Control

Juancho Mendiola

Suite ***, ***** ** St NW

Edmonton, Alberta T5Z 0N7

Cell: 780-***-****

Email: ************@*****.***

Objective

Motivated and detail-oriented professional seeking a position in a call center where I can leverage my strong communication skills, computer proficiency, and extensive customer service experience. Dedicated to delivering exceptional support and ensuring high levels of customer satisfaction.

Education

Bachelor of Science in Zoology

Manila Doctors College, Manila, Philippines

1983 - 1986

Summary of Qualifications

•Customer Service Expertise: Proven track record in providing outstanding customer support, with experience handling various issues and resolving them effectively.

•Technical Proficiency: Skilled in Mac OS, Microsoft Office, SAP, and RF scanners.

•Warehouse Operations: Experienced in inventory control, product management, and operation of forklifts (Class 1, 2, 4 & 5), including reach trucks, order pickers, and power jacks.

•Multilingual Communication: Fluent in English and Filipino, with basic knowledge of Japanese and French.

•Certified Safety Training: Completed fall safety training.

•Problem-Solving Skills: Strong ability to troubleshoot and address complex issues efficiently.

Work Experience

Technical Support Representative

HGS Canada (assigned to Shaw Communications Inc.)

October 2023 – August 2024

•Provided technical assistance to customers experiencing issues with cable and internet services.

•Conducted discovery dialogues to identify and resolve customer problems.

•Documented interactions and resolutions accurately.

Warehouse Staff

Talentcor (assigned to Nippon Express)

July 2018 – November 2018

•Managed equipment inspection and maintenance, including reach trucks and power jacks.

•Picked, packed, and verified orders, ensuring accurate and timely shipments.

•Maintained cleanliness and organization of the warehouse.

Warehouse Technician

Design Group Staffing (assigned to Suncor)

April 2018 – July 2018

•Prepared equipment for use, including reach trucks and power jacks.

•Coordinated with customers to fulfill orders, verifying and wrapping pallets for delivery.

•Operated forklifts to transport completed pallets around the refinery.

Order Picker

IS2 Workforce Solutions (assigned to Acklands-Grainger)

July 2017 – February 2018

•Prepared equipment and assembled pallets for inventory and shipping.

•Assisted in inventory management using RF scanners.

•Maintained a clean and organized work environment.

References

Available upon request.

Contact this candidate