Machine Operator Customer Service

JS

JOSE SANTOS

***********@*****.*** 714-***-**** Laveen, United States 85339

My objective is to use my knowledge, passion, and creative aspects to contribute into a successful company. I'm a highly- motivated person with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am in search of a position that will promote growth and the ability to succeed and gain experience to best enhance the organizational brand. Bilingual in both English and Spanish

Mechanically inclined

Component and machine calibration

Problem-Solving

Leadership skills

Clear communication

Type 45 wpm and 10 key

Able to operate all machinery and power tools

10+ years Customer service experience

Maintenance and Repair

6+ Forklift

Liberty Packaging Phoenix, AZ

Die Cutter Machine Operator

09/2023 - Current

Set up and operate die-cutting machines to cut, score, crease, perforate, or emboss paper or other materials.

Adjust cutting dies as necessary to ensure accuracy of product. Inspect products for defects in material or production process. Maintain records of machine settings, production quantities and quality control data.

Monitor machine operations to detect malfunctions or out-of-tolerance conditions.

Read job orders to determine type of material, size and quantity of product to be produced.

Clean and lubricate machines as required according to established maintenance schedules.

Troubleshoot problems related to machine operation such as jamming or misalignment.

Followed work orders to select proper materials, make accurate cuts and complete precise finished products.

Kept machines running at peak efficiency to meet demanding production targets.

Hydro Extrusions Phoenix, AZ

Machine Operator Helper

08/2023 - 09/2023

Assisted Machine Operators with machine set-up and calibration prior to production runs.

Inspected product for quality assurance purposes during production process.

Performed minor repairs on machines as needed.

Operate cutting saw.

Stacked and banded completed products according to customer Summary

Skills

Experience

specifications.

Graphic Packaging International Irvine,

CA

Die Cutter Machine Operator

07/2014 - 08/2022

Read work orders or production schedules to determine materials, locations of cutting lines or dimensions and tolerances. Inspected completed die-cut components against specifications to assess quality of work.

Completed scheduled upkeep and minor repairs on die cutting machinery to support and maintain production performance.

Created spot-up sheets behind dies and applied tape to achieve optimum cutting pressure.

Monitored and adjusted die-cutting equipment throughout production runs.

Kept machines running at peak efficiency to meet demanding production targets.

Followed work orders to select proper materials, make accurate cuts and complete precise finished products.

Health Essentials Hyperbaric Oxygen

Therapy Westminster, CA

DME Technician

06/2013 - 07/2014

Delivered medical equipment to patient home or hospital. Trained patients and family members on how to properly operate medical equipment.

Inspected malfunctioning medical equipment with test. Demonstrated correct operation and preventive maintenance of medical equipment to personnel.

Load and Unload medical equipment for the days delivery schedule. Send any updates or issues at every delivery stop. Pete King Construction Phoenix, AZ

Commercial Painter

05/2012 - 06/2013

Apply paint or other finishes by means of hand brushes, rollers and sprayers.

Handler preventative maintenance and repairing of equipment. Cover floors and furnishings with drop-cloths and tarps to keep surfaces clean.

Prepared surfaces for painting by sanding, brushing and scraping existing walls, floors and trim.

Used putty plaster to repair damages to surfaces.

Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.

Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.

Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage. David Wroblewski & Associates Law Firm

Phoenix, AZ

Collections Specialist

01/2010 - 05/2010

Notified customers of delinquent accounts with attempt to collect outstanding amounts.

Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals. Arranged for debt repayment and established repayment schedule based on customer finances.

Developed collection methods to achieve or exceed company financial goals.

Received payment and posted to appropriate customer accounts. Processed payments over phone and set up recurring drafts. Completed skip traces on customers failing respond to collection efforts. Negotiated credit extensions to assist customers in paying overdue accounts.

Met demands of busy collections group by performing high volume of daily calls.

Compadre High School Tempe, AZ

High School Diploma

06/2004

Flexible schedule

Quick to adjust with any/new environment

Able to maintain a sense of humor under pressure

Quick learner and self motivator

Clean and organized with all my surroundings

Ability to handle multiple projects simultaneously Professional attitude

Excellent business ethics

Transportation abled

Education and Training

Qualifications

Contact this candidate