Business Development Representative

Sahil Sharma

Toronto, ON +1-437-***-**** *.***********@*****.***

www.linkedin.com/in/ssh5

Summary

Results-driven Business Development Representative with 7+ years of Account Management experience, specializing in SaaS, AI, and ML solutions. Skilled in prospecting, lead qualification, and account growth across multiple communication channels. Proven track record in exceeding sales targets, managing client portfolios, and using CRM tools to drive pipeline efficiency. Strong team collaborator, focused on delivering value and building lasting client relationships in fast-paced environments. Technical Skills

● Lead Generation & prospecting (LinkedIn sales navigator, email marketing & cold calling)

● CRM (Salesforce, Hubsoft, Zoominfo, Salesloft, Gong, Google Workspace)

● Sales prospecting & reporting

● Account & project management & new account acquisition

● SEO, SEM, Google Ads, Digital Marketing

Experience

Business Development Representative, Teleperformance, Toronto May 2022-Present

● As a pivotal member of Google's elite enterprise acquisition team for the Google Cloud Products, specialized in sales prospecting and sales management, identifying businesses across diverse industries, upselling, and cross-selling cyber security AI, ML & SAAS solutions to VP and C-level executives of SMB, MM, and Enterprise level companies, while effectively qualifying leads through the use of different sales methodologies like BANT, MEDDPICC, SPIN & NEAT.

● Developed a tailored, comprehensive engagement and communications plan specifically designed for each account to actively enhance customer experience, leading to consistent achievement of 110% of set targets and KPIs and contributing over $3M in revenue from direct client engagements by making more than 100 outbound cold calls daily, email and social media engagement.

● Worked on MQLs and collaborated closely with Account Executives, leveraging teamwork to devise strategic sales approaches, resulting in improved sales processes and successful client onboarding. Business Development Representative, Salsons Impex, New Delhi Jun 2021 - Mar 2022

● Sold and marketed automotive spare parts, lubricants, and tires in Latin America & Africa, involving account management and new client incorporation through effective sales and marketing strategies.

● Realized an annual target of USD 15 million in the fiscal year using SEO, maritime data analysis, cold calling, digital marketing, and attention to detail as part of inside sales, demonstrating strong presentation skills and lead qualification techniques.

● Developed a list of leads from market verticals like automotive wholesale suppliers and OEM companies, focusing on business relationship management and business data management with key decision-makers, resulting in a 7% improvement in qualified leads. Outside Sales Representative, Rinox Engineering, New Delhi Dec 2019 – Apr 2021

● Sold modular stainless steel railing systems & was involved in the manufacturing of stainless steel railings with various coatings, and fasteners in North America & LATAM amounting to 9 % in the annual sales revenue.

● Added new clients to achieve the sales target of USD 850,000 in the fiscal year with the help of inside sales, email marketing, SEO, and client meetings with the actual achievement of USD 960,000 in the pandemic through cold calls and Zoom meetings and hunted leads through LinkedIn sales navigator resulting in 21% YoY increase in revenue.

● Did market research and organized & managed tradeshows in Germany & Mexico as a part of a marketing campaign. Outside Sales Representative, Trbex Impex, New Delhi May 2018 - Dec 2019

● Sold stainless steel railing systems, and raw materials SS 304 & SS316, in North America & West African countries such as Guinea, Cameroon, Senegal, Gambia, Niger, Côted’Ivoire, and Gabon, achieving 15% of the total sales revenue for the company amounting to USD 20 million.

● Developed reporting infrastructures for sales KPIs, resulting in a 23% improvement in customer service rate through effective problem-solving and adaptability in direct sales processes.

● Sold and installed a mineral water packaging unit with a capacity of 2500 bpm in Guinea, with a total sale value of USD 1.5 million. Outside Sales Representative, Brazafric Enterprises, Nairobi Apr 2016 - May 2018

● Sold and marketed stainless steel railing systems and raw materials SS 304 & SS316 contributing to a total target of USD 1 million in the fiscal year 2016-2017, across North America, LATAM, Kenya, Bangladesh, and Jordan.

● Utilized research skills, for providing customer support with original and aftermarket equipment, including spare parts of chillers and gensets, ensuring customer satisfaction and loyalty through effective account & project management.

● Managed the company's social media account for regular advertisements on Google Ads, resulting in a 20% increase in customer acquisition. Education

Master of Business Administration, Marketing & Finance Apr 2016 Punjab Technical University, India

Bachelor of Technology, Mechanical Engineering Nov 2013 Punjab Technical University, India

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