Entry Level Medical Billing
Resume:
KAREN THOMAS
Huntington Beach, CA 714-***-**** ************@*****.*** LinkedIn
Motivated professional with a background in education, business, and law, skilled in team leadership and project management. Focused on excellent customer service, client confidentiality, and HR standards, including employee training and policy explanation. Experienced in providing high-level legal support in trusts, estates, and employment law.
CO R E P R O F I C I E N C I E S
Team Leadership Project Management Continuous Improvement Case Management Collect School data Customer Service Internal documents Written Communication Document Preparation Registered Behavior terminology File Maintenance Microsoft Office Data Entry Analysis Calendar Management Intake Process
E X P E R I E N C E H I G H L I G H T S
NEWPORT MESA UNIFIED SCHOOL DISTRICT MARCH 2024-PRESENT BEHAVIOR TECHNICIAN
Support 1 on 1 child with autism. In the Newport-Mesa school district to help work towards extinguishing maladaptive behaviors and learning behaviors that will help them function independently.
Behavior assistance/interventions to
Assigned clients
Performed ABA-related teaching strategies
Provided behavior support services
Provided crisis intervention
Reviewed and implemented behavior intervention plans
Performed other duties as assigned/necessary
MAXIM Orange, CA November 2023-March 2024 BEHAVIOR TECHNICIAN
Support 1 on 1 child with autism. In the Newport-Mesa school district to help work towards extinguishing maladaptive behaviors and learning behaviors that will help them function independently.
Behavior assistance/interventions to
assigned clients
Performed ABA related teaching strategies
Provided behavior support services
Provided crisis intervention
Reviewed and implemented behavior intervention plans
Performed other duties as assigned/necessary
ACES Garden Grove, CA August 2023-November 2023 BEHAVIOR TECHNICIAN
Support special needs children in their home environment to help work towards extinguishing maladaptive behaviors and learning behaviors that will help them function independently.
•Behavior assistance/interventions to assigned clients
•Performed ABA related teaching strategies
•Provided behavior support services
•Provided crisis intervention
•Reviewed and implemented behavior intervention plans
•Performed other duties as assigned/necessary
DEPARTMENT OF VETERAN AFFAIRS Long Beach, CA April 2023-June 2023 TRAVEL CLERK
Support the travel department as a contracted administrative clerk who assisted veterans with their travel to and from healthcare appointments.
Facilitator for morning group huddles
Call list reminders to Veterans regarding their rides
Paper and manual claim reimbursements for travel expenses
Working in several systems to find detailed information on appointments attended, personal Healthcare history, and travel.
Worked in Excel providing reports to the team
Diffused complaints from veterans regarding travel
NEWPORT CARE MEDICAL GROUP Newport Beach, CA July 2022-August 2022 LEGAL ADMINISTRATIVE ASSISTANT
Support Orthopedic Doctors as expert witnesses in preparation for client cases, a temporary position that successfully assisted in client caseload.
Conflict checks
Scheduling Independent Medical Examination
Corresponding with outside counsel and 3rd party vendors.
Reviewing and editing reports.
Point of contact for subpoenas
UC IRVINE Irvine, CA January 2022 to March 2022 ACCOMMODATION COORDINATOR
Oversee student assistants and help them with questions about test accommodations.
Test proctoring via Zoom that assisted both Professors and Students.
Oversaw Data Entry into a complex system, earning clearance for confidential students' information.
Monitored e-mails and communication.
WESTERN DIGITAL CORPORATION Irvine, CA Oct. 2020 to Dec. 2020 CONTRACTED ANALYST ETHICS AND COMPLIANCE OPERATIONS
Remotely Supported the Ethics and Compliance Supervisor with various reports and projects including:
•Monitoring Compliance inbox for QLA responses and early bird responses from Compliance Awareness month.
•Compiling IP Acknowledgements weekly
•Assisting with team Newsletter
•Working on Annual Disclosure Surveys
•Compiling spreadsheets to contribute to key cross-functional projects to move the department forward.
LAW OFFICES OF ERIKA SILVERMAN Huntington Beach, CA, 2019 to October 2020 INTAKE SPECIALIST/OFFICE MANAGER
Oversaw client intake at a trusts and estates law firm, serving as the first point of contact for clients with a balance of professionalism and empathy. Managed office operations, including opening/closing, faxes, and mail, among other paralegal duties.
Spearheaded the intake process by diligently reviewing intake sheets for trusts and providing quick responses to questions and concerns, leading to client satisfaction, retention, and referrals.
Partner with an attorney to discuss and resolve client issues, money collection, and legal questions.
APRIA HEALTHCARE Lake Forest, CA, 2011 to 2013 PARALEGAL
Executed legal support, including investigations, legal research, and special projects, for team of attorneys addressing issues that arise from the relationship between employer and employees for nation’s leading provider of home respiratory services.
Led project to convert paper files to an electronic system for tracking cases, legal holds, and key dates.
Represented the company in mediation as a corporate representative.
Led a team to ensure building accessibility and proper signage for disabled patients.
Worked with HR on employee cases, the Attorney General on customer complaints, and experts on fire cases involving oxygen tanks.
Managed all employment law matters during the manager's maternity leave.
E D U C A T I O N A L B A C K G R O U N D
MASTER OF BUSINESS ADMINISTRATION, Healthcare Administration UNIVERSITY OF PHOENIX, GPA: 4.0
BACHELOR OF ARTS, Psychology UNIVERSITY OF CALIFORNIA – SANTA BARBARA
PARALEGAL CERTIFICATE, Contract & Bankruptcy Law COASTLINE COMMUNITY COLLEGE, GPA: 4.0
MEDICAL BILLING & CODING CERTIFICATE, Medical Assistant Certificate CAL STATE – SAN BERNARDINO, GPA: 4.0
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