Relations Specialist Commercial Properties
Resume:
INGRID BIERLEY
U.S.American Citizen, Naturalized April 2009
Palm Harbor, FL 34685
Email: *************@*****.***
Cell: 813-***-****
EMPLOYMENT HISTORY
NIELSEN TV RATINGS : Bilingual Code Reader, since Sept 2017- Sept 2024
As a Bilingual Code Reader at Nielsen was a Bilingual Panel Relations Specialist, getting busy inbound and outbound calls, troubleshooting the Nielsen units installed in the Nielsen Panelists homes around US, to solve the faults and flags, in order to fix the Signal to capture the best data of the tv shows they watch, scheduling daily appointments with the technicians to install the new units in their Panelists homes, used my best communications skills to perform daily SURVEYS to update their Panelists information in english and spanish, always had a good intab market and a high performance, but suddenly per the actual Inflation Nielsen started restructuring and reducing personal in every department, finally laid off all my code reader team last September 4, 2024, including the Manager, 3 leads and 5 bilingual code readers.
SALARY : $55,0000/Annualy
BRAND REALTY : As a Realtor 2012-2016 : Selling Residential & Commercial properties, did CMAs Comparable Market Analysis to set up the Price of my Listing homes, also did Open houses with Power Point Presentations,
broshures and car magnets as Advertising.
COLDWELL BANKER : As a REALTOR 2011 -Dec2011 : Selling Residential & Commercial properties, did CMAs Comparable Market Analysis to set up the Price of my Listing homes, also did Open houses with Power Point Presentations,
broshures and car magnets as Advertising.
CENTURY 21 REAL ESTATE : As a REALTOR April 2010 - Dec 2010 : Selling Residential & Commercial properties, did CMAs Comparable Market Analysis to set up the Price of my Listing homes, also did Open houses with Power Point Presentations, broshures and car magnets as Advertising.
CENTURY BANK April 2007 to January 2010, As a Collections Assistant
Supervised and helped all the Collectors doing:
Speed pay checks Processing
Demand letters, NSF letters, NPOC letters, Loss Mitigation letters, Hardship Assistance Package, Translation in Spanish of this letters, translation of the whole Loan Workout Package, finding solutions with customers.
Worked all Hispanic accounts.
Ordered the BPO’s Brokers Price Opinion, Property Inspections,
Entering the results everyday in theCRM bank system, and printed them
Customer Service : Helped People to fill the Hardship Assistance form, screening them to give them a Solution, Payments arrangements, etc.
Entered the notes in the system when Bankruptcy Checks & Notices were received, verified the unpaid balance in the Alabama Bankruptcy Trustee site (Cottingham & Sims Crawford)
Prepared the Foreclosure Packages for the Lawyer when Summons are received
Prepared the Bankrupcy Packages for the Lawyer
Filed the speed pay sheets, demands, letters, etc
Compensation : $ 45,000/ Annual Salary
H.C.F.S. INC Health Care & Financial Services Inc, Financial Counselor/ Social Case Worker at Sarasota Memorial Hospital (Feb -2005 - March 2007,
●Assisted patients without Insurance Coverage to qualify for Medicaid
●Verified Insurance, visited inpatients & calling outpatients to screen them
●Customer Service : Screened the patients financially to help them with the Online Medicaid Application
●Did the Suspense Report everyday: updating Accts at Hospital & HCFS Systems
●Did Medical Billing Reports
●Did the Discharge Balance in HCFS system everyday.
●In charge of Hispanic Patients,translating official HCFS forms, Billed Medicaid
Compensation : $38,000 Annual Salary
EDUCATION
University of Phoenix Masters in Business Administration MBA 2008-2010
University of Lima-Peru : Bachelor Degree in Communications (1978-1983) Graduated
High School American Villa Maria (Catholidc Private School)
Computer Type 120 wpm-Microsoft Off: Excel, Word, Power Point
Languages : Bilingual, Fluent in English & Spanish,
Comprehend German and French a little
REFERENCES
1. Jack Gang General Manager at Brand Realty, cell : 941-***-****
2. David Bierley U.S. Veteran & Retired Teacher, Cell :813-***-****
3. Angelo Lanata. Cyber Security at Citibank, Cell 941-***-**** (Son)
4. Giorgio Lanata Service Advisor at Cadillac, TN, Cell 941-***-**** (Son)
In my spare time worked- copyrighted these Projects to help US Goverment
1. Bierley Plan to create Jobs
2. Enviromental Bierley Plan :Global Trust Fund between G7 Countries,
inviting Latinoamerican Countries to fight Climate Change.
(Approved 2023)
3. New Bank Regulations to avoid Foreclosure
4. Kevlar car
5. Solar energy car: Existing cars can install solar panel on its roof
6. Amtrack to connect U.S. 50 States.
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