Medical Assistant Records

Jamie Chapdelaine

413-***-**** ● South Hadley, MA ● **************@*****.***

EDUCATION

University of Massachusetts Amherst Bachelor of Science in Public Health Science December 2023

● GPA: 3.53

COMMUNITY EXPERIENCE

Medical Assistant University Health Services Amherst, MA September 2022- Present

● Ensure 30+ patients are comfortable with procedure and in UHS environment, medical records are accurate to prepare for exams

● Collect and document vitals, swab and urine samples, basic lab tests, and EKGs to comprehensively intake patients and update baseline health information to facilitate highest standard of care Health Assistant Camp Starfish Rindge, NH June 2023 - August 2023

● Successfully administered first aid and ongoing care to 20 children with emotional, behavioral, and social challenges alongside staff daily, demonstrating a meticulous approach to health assessment and triage while collaborating closely with Camp Nurses to manage medical emergencies and maintain high health care standards

● Diligently organized and maintained health records for over 200 campers and staff, ensuring accuracy, confidentiality, and compliance with medical documentation protocols by utilizing an efficient electronic health record system, streamlining health data access for the Healthy House team

Home Health Aide O’Connell’s Care at Home Western MA August 2021- January 2022

● Delivered personalized attention to 4 clients with diverse medical needs by coordinating care plans, medication administration, and meal preparation to ensure optimal wellness yielding a 95% satisfaction rate from the client and families

● Incorporated engaging activities into care while advancing problem solving skills and sense of purpose resulting in improved quality of life and independence

Home Care Companion Loomis Village South Hadley, MA August 2020 - August 2021

● Fostered a safe environment for dementia/alzheimer's residents exercising patience, attention to detail, perseverance, de-escalation and interpersonal skills to form relationships that resulted in gratifying experiences for all

● Assisted 4 residents individually with activities of daily living (ADLs), monitoring for ambulatory stability and emotional regulation to help overcome disease related barriers to independent life LEADERSHIP EXPERIENCE

Peer Health Educator Intern and Manager Center for Health Promotion Amherst, MA September 2023- Present

● Advocate for policy and practice changes of the UMass system and campus community by promoting a culture of wellness conducive to academic success and the adoption of measures that support a healthier campus environment

● Design and deliver dynamic health education program to 20 first year students per session, connecting to campus resources and ensuring access to accurate information to empower informed decisions about health and well-being

● Effectively manage and oversee the Peer Health Education Program at UMass, supervising a team of 10 interns, including coordinating and facilitating weekly training sessions, developing evidence-based health education curriculum, and fostering a supportive and empowering environment for interns to enhance their skills and engagement Chi Omega Sorority University of Massachusetts Amherst, MA September 2020- Present

● Collaborate with executives and members to implement various professional development workshops and events as the Career and Personal Development Chair, fostering an environment of growth by equipping life skills

● Utilized facilitation skills to instill the values and expectations of Chi Omega by fostering a sense of community and belonging, establishing a strong foundation that empowers the new members to become valuable contributors to the organization Student Learning Assistant/Student Success Intern University of Massachusetts Amherst, MA September 2021- August 2022

● Managed an objective-based study hall for 7 high-risk student-athletes, facilitating the development of fundamental academic skills and provided personalized guidance to maximize academic performance, resulting in a significant increase in grades

● Collaborated with the Academic Success Office to ensure all necessary resources and information were provided, resulting in a more comprehensive support system for athletes, leading to a stronger culture of academic achievement among the community VOLUNTEER EXPERIENCE

Wish Granter Make-A-Wish Massachusetts & Rhode Island August 2022 - Present

● Orchestrated personalized wish experiences by collaborating closely with wish families. Example: Planned a heartwarming wish for a girl battling illness, fulfilling her dream of having a puppy. Coordinated with local shelters, veterinarians, and pet businesses for the perfect match, witnessing the joy on her face during the emotional wish fulfillment

● Managed diverse wish projects for Make-A-Wish, ensuring attention to detail and sensitivity, by working with volunteers, medical professionals, and community partners for seamless wish planning and execution Poetry Workshop Facilitator University of Massachusetts Amherst, MA September 2022- December 2022

● Volunteered as a mentor for an individual with autism, conducting weekly poetry workshops aimed at introducing various poetry styles and fostering creative expression by guiding the participant in writing and refining original poems, leading to enhanced communication and self-confidence

● Organized poetry performances for the participant, providing a platform for them to share their poetic creations SKILLS

OS X Windows iOS Microsoft Suite Google Suite ClubReady Social Media Basic Graphic Design TIPS Certified Proficient Medical Terminology Dementia Care Intercultural Communication Medicat

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