Rachel L. Roman
***** *. **** **., #33-928-***-**** ******@***.***
Phoenix, AZ 85022
Human Resources HRIS Systems Career Coaching/Voc Rehab
Recruiting Payroll Investment Analysis
Talent Acquisition Employee Relations Auditing/State Compliance Professional Summary:
I specialize in Human Resources, Career Management, and Data Analysis. Well-versed in all aspects of talent acquisition, talent development, and employment services. I have nearly 6 years of HR knowledge and experience. Skilled in both verbal and written communication, I hold an Associate’s degree in English, which has allowed me to apply my technical writing skills to my HR career, and I achieved my Bachelor’s degree in Humanities. I value strong work ethics and have championed successful companywide HR projects. Work History
HR Advisor
WLGore- 7/1/2024-9/2024
Served as an HR Liaison for WL Gore and Associates.
Performed numerous HR tasks related to, recruiting, talent development, and timekeeping.
Worked with UKG and Peoplesoft programs.
Accommodated work flow for both west and eastern time zones and collaborate with team members to address HR-related cases.
Collaborated with leaders and regional partners to develop and improve HR policies and procedures.
Consulted employees on retirement and investment accounts/bonds, give in-depth presentations, to secure close of newly created accounts. Human Resources/Payroll Assistant
Solterra Management Group- 01/2024-06/2024
Served as the Human Resources assistant to the Vice President of Human Resources.
Reviewed and audit payroll check reports through Paycom to ensure payroll is submitted successfully.
Conducted terminations when needed, and prepare disciplinary paperwork.
Assisted Finance and Accounting departments with funding reports, census reports, and comparison spreadsheets, using Pivot Tables and work with Yardi to meet deadlines.
Worked with multiple outside vendors and contacts relating to insurance and recruitment. i.e. Indeed, Mutual of Omaha, Delta Dental, United Healthcare, Copperpoint.
Recruited and retained prospective candidates for our voluntary medical investment plans., i.e. CHAMP plans; covered essential information to close deal accounts.
Worked with outside agencies to process documents related to worker’s compensation cases, FMLA, and unemployment claims.
Audited personnel files at all locations throughout the valley to ensure they met state guidelines.
Human Resources Recruiter
The Opportunity Tree- 11/2023-01/2024
Prepared offer letters and sent onboarding packets through Paylocity.
Performed full cycle recruiting and other HR tasks, such as: I-9 documents, background checks, and drug screenings, and created and issued employee badges.
Presented orientation presentations, relayed HR policies, company benefits and packages information to new hires.
Utilized digital recruiting resources, including social media, multiple job platforms, and company website.
Coordinated sourcing and shortlisting ideas with hiring managers.
Created and maintained employee files to meet state audits. Human Resources Analyst
State of Arizona(AHCCCS)- 01/2023-09/2023
Performed general Human Resource functions, including: recruitment, shortlisting, employee relations, Class and Comp, benefits packages, on and off-boarding.
Delivered thorough presentations for our voluntary retirement carrier, Nationwide. Ensured presentations covered focal points to perfect clarity on investment details.
Analyzed and processed HR related cases/investigations relating to employee relations, unemployment, worker’s compensation.
Followed up with investigations to correlating agencies to remain in compliance with state and HR regulations.
Prepared disciplinary action letters, memos, PAF’s (Personnel Action Forms) and performance improvement plans for HR managers to review and approve.
Managed department’s procurement documents and was responsible for P-card purchases.
Academic Program Coordinator
Northern Arizona University- 06/2022-01/2023
Served as an Academic Program Coordinator for the Traditional and Accelerated Nursing Programs and implemented policies and practices for the Northern and Southern Arizona regions.
Trained and supervised work studies in accordance with NAU and the Nursing Program procedures.
Monitored program metrics & performance and maintained operations of the program.
Responsible for inputting and updating student data into NAU and Board of Nursing databases.
Conducted academic advising, recruitment & retention services, and documented in Salesforce and Peoplesoft.
Ensured the Accelerated Nursing program remained in compliance with The School Board, State, and Board of Nursing.
Intake Recruitment Specialist
Arizona Western College- 02/2022-06/2022
Recruited participants in conjunction with the Arizona@Work Program to apply for job corp programs.
Identified needs of participants during intake appointments and worked with program coordinators to ensure participants received accurate job services.
Participated in recruiting events, job fairs, and school functions, to promote and gain retention for Arizona at Work.
Human Resources Coordinator
Sunset Health- 04/2021-02/2022
Performed HR-related duties including: FMLA, employee benefits, workers’ comp cases, state auditing procedures, on and off-boarding, pre-employment exams/screenings.
Prepared and organized new hire packets in HRIS UKG Ultipro system.
Maintained resume database for all candidates for one year and followed confidential guidelines in accordance with state and medical board audits, i.e., track fingerprint clearance cards, CPR expirations, immunizations, etc.
Maintained efficient system when creating and filing personnel files. Data Validation Auditor
Crossroads Mission- 08/2020-04/2021
Performed data and audit validation duties to prevent Medicaid fraud violations.
Verified selected billing codes correlated with correct service log notes.
Wrote numerous standard work templates to help establish procedures for department tasks, and assisted other departments with writing their department procedures, in accordance with state guidelines.
Analyzed and proofed log notes in Company program (Claimtrak) to prevent an audit fail from state auditors.
Followed confidentiality guidelines when dealing with outside agencies, such as neighboring county court offices, other intake agencies, DES, etc. Adult Care Coordinator
Community Partners Integrated Health -11/2019-08/2020
Performed a variety of case management services, including: individual counseling, medical management, family support services, skills training, and VOC Rehab, to address and identify member’s needs/concerns.
Maintained records and track member’s mental health records with therapy, psych services, counseling, as well as any specialist treatment records.
Coordinated with other agencies and team members for periodic ART /CFT meetings to evaluate and assess member’s progress for appropriate treatment and services. Administrative and Medical Records Assistant
PSA/Resilient Health- 12/2017 to 07/2019
Supervised front office area while serving as a liaison for the agency.
Processed new referrals and scheduled intakes, which involved, proofing and ensuring referral packets met state requirements. i.e. diagnosis codes.
Created and revised old company procedures for new hires, and current staff, to ensure staff flow functioned efficiently.
Ensured requirements were met for State Medicare, Medicaid, and other funded programs.
Maintained and coordinated monthly budget and ordering of supplies and reconciled monthly P-card purchases.
Education/Training
● Bachelor’s of Science in Interdisciplinary/Humanities Studies-Northern Arizona University- 2019
● Associate’s Degree of English-Arizona Western College –2013 AGEC Certification
References:
Reference 1 Reference 2 Reference 3
Maria Ortega
Solterra Management
Group
*******@**********.***
Mara Samaniego
Solterra Senior Living
*************@*******.**
m
Osvaldo Cervantes
The Opportunity Tree
Ocervantes@theopportunit
ytree.org