Assistant Director Customer Service
Resume:
DOUGLAS LeRoy (ROY) KITTS II
*** ******* **. ******, ** 36301
************@*****.***
OBJECTIVE
To obtain the position where I can utilize my 30 years of experience in administrative oversight of community recreational operations, diverse educational background, and desire to serve others in a public venue to further enhance operations.
EMPLOYMENT HISTORY
Cook’s Saw Manufacturing Sept 2022- Present
Metal Saw Operator and Punch Operator
Operate and maintain two Hyd-Mech and one GHS4228 metal band saws.
Load metal stock onto saws manually
Consult cut list and cut sheets to program proper lengths and numbers
Operate and maintain three Bruderer pneumatic punch machines and two automated grinders
Load raw steel coils onto machines and punch proper saw teeth into coils
Spot weld and use hand tools
Deliver and stock final product onto shelves
Materials are moved with forklift, automated lift, and pallet jacks
Use hand tools.
City of Dothan May 1992- Aug 2022
Assistant Director of Programming for Dothan Leisure Services from November 2014 to - 2022
Supervises over 90 professional staff in the administration of recreational services and programs, as well as the care and maintenance of assigned facilities and grounds.
Establishes and monitors management controls for administration and fiscal dealings more than $1,000,000.
Directs research and studies related to operational objectives.
Represents the City and department at public meetings, councils, agencies, and staff conferences.
Prepares long-range planning and capital improvements.
Reviews diverse divisional programs to set and adjust priorities and policies.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Trains program staff.
Athletic Coordinator for City of Dothan from June 2009 to October 2014
Supervised 37 professional staff in the administration of athletic operations and programs
Responsible for a budget of $250,000.
Alabama Parks and Recreation Association District 6 Recreational Sports Chair
Managed over 100 sub-district and district tournaments
Tournament Director over multiple State Archery Programs, Jr. Dixie Boys, and State Soccer Events
Supervised 32 yearly athletic programs with 140 youth teams and 21 adult teams
Coordinated with Dothan Ward Baseball with 128 teams
Secretary of Wiregrass Archers 2010-2012
National Archery in the Schools Instructor as USA Archery Instructor Level 2
Collaborated with the Alabama Department of Conservation to bring an outdoor public range with an elevated platform and a covered shooting line
Awarded District 6 Alabama Recreation and Parks Association Professional of the Year 2010
Recreation Center Manager for the City of Dothan, AL from April 2002-May 2009
Supervised 14 professional staff in the administration of recreation center athletic operations
Responsible for a budget of $400,000.
Certified Aquatics Facility Operator and Playground Safety Inspector
Director of Football, Cheerleading, Industrial League Basketball
Chairman for Cubmobile Derby and 30th Anniversary Dixie Girls Softball World Series 2005
Coordinator Hershey’s City Track Meet
Water Safety Instructor
Recreation Supervisor for the City of Dothan, AL from November 1992–April 2002
Director of Senior Boys Basketball
Coordinator Hershey’s City Track Meet and District 8 ARPA Track Meet
Co-Chaired Cubmobile Derby
Water Safety Instructor
Dixie Boys Baseball Umpire
Recreation Leader for the City of Dothan, AL from May 1992 – November 1992
Performed field and grounds maintenance
EDUCATION
BS in Recreation and Sports Administration from Auburn University in Auburn, AL
Magna Cum Laude Member of the Honor Society of Phi Kappa Phi and on the Dean’s List and the President’s List, Health, and Human Performance Majors Club Member
AA in General Studies from George C. Wallace Community College in Dothan, AL
Academic scholarship recipient for 2 years, and on the Dean’s List
Interned at Lakepoint Resort State Park, Eufaula, AL
Graduate of Emmanuel Christian School
Salutatorian with a GPA average of 97.7
Beta Club Vice President
Optimist Student of the Year
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