GAGANDEEP KAUR
*************@*****.***
CALGARY, AB T3N 1B5
OBJECTIVE
To leverage my skills and knowledge in a dynamic and challenging role, contributing to the success of the organization while growing professionally and personally.
SKILLS & ABILITIES
Excellent in Microsoft office.
Strong written and communication skills
Fluent in English, Punjabi and Hindi language
Good in teamwork, work under pressure and multitasking.
EXPERIENCE
April 2024-August 2024 Food Server, Kelowna, BC
Royal Punjab Indian restaurant
Greeting customer with smile and guide them to their tables.
Assist customers with menu, specials and recommendations based on their preferences
Accurately taking customer’s orders and special requests.
Handling customer’s concerns professionally and inform the management if needed.
Communicate order to the kitchen staff clearly and ensuring timely preparation of food.
Serving food and beverages.
Confirming customer satisfaction with the meal and promptly addressing issues.
Maintain, reset and clean tables.
Presenting bills to customers and handling cash and processing payments by cash and card.
April 2023-February 2024 Administrative Assistant, Faridkot, Punjab, INDIA
Zip communications
Answering Incoming calls and assume other receptionist duties when needed.
Responding to questions and requests for information.
Updating and maintaining office policies and procedures.
Developing and maintaining communication system with clients.
Generating memos, emails and reports when appropriate.
Communicate with clients on daily basis in order to solve daily basis.
Developing administrative staff by providing information and experiential growth opportunities.
EDUCATION
September 2024- Present Hospitality & Tourism Management – Event Management
Southern Alberta institute of technology (SAIT), Calgary AB
July 2019-August 2022 Bachelor of Arts
Lovely professional University, Jalandhar, Punjab INDIA
CERTIFICATION
Computer applications – Soft Brain Education, Punjab, India
Financial Accounting – Soft Brain Education, Punjab, India.