Customer Service Client Support

BRANDON Kot

La Grange, KY *****

917-***-**** - ***********@*****.***

PROFESSIONAL SUMMARY

SKILLS

Dedicated professional with a long background in roofing and customer service,

notably at Big John’s Roofing. Excelled in roof installation, structural repair, and

delivering exceptional client support. Proven ability to quickly adapt and work

effectively in team settings, ensuring project success. Demonstrated commitment to

safety and quality, significantly enhancing workplace standards.

Work History

Roof installation * Workplace safety

* Quick learner

Team player

Installation

Shingle application

« Roofing « Commercial construction experience

« Power tools operation

¢ All-weather worker « Safety training

+ Maintenance and repairs

Residential construction

Gutter repair

+ Flat roofing + Equipment operation

« Gutter installation

Structural repair

« Customer service « Asphalt shingles

¢ Metal roofing

First aid training

05/2019 to 09/2024 Roofer

05/2023 to 09/2023

EpucaTIon

Big John’s Roofing — New York

« Inspected problem roofs to determine best repair procedures.

« Installed, repaired, and replaced single-ply roofing systems.

« Precisely cut felt, shingles and strips of flashing to fit angles formed by walls,

vents, and intersecting roof surfaces.

« Managed inventory control by regularly assessing material levels and proactively

ordering necessary supplies to prevent project delays.

Seasonal Associate

Leslie’s Pool Supply — Springfield NJ

Addressing and troubleshooting client concerns.

Arranged boxes and stacked shelves efficiently.

Assisted customers with purchases and provided excellent service.

Facilitated pool transactions.

Managed high volume of phone communications efficiently.

Accounting

Union County College - Cranford, NJ

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