Customer Care Service
Resume:
Martha Mckecknie
**** **** ** *********, ** ***13
***************@*****.***
EXPERIENCE
Asurion, Nashville — Doc Review Specialist
August 2016 - PRESENT
Experienced Doc Review Specialist and Customer service Specialist
Review document and request missing documents to complete claim. Provide empathy and understanding when talking with clients
Cracker Barrel, Smyrna — Retail Specialist
March 2006 - PRESENT
Upwards of 18 years of customer care running register, maintain the store and provide empathy for customers. Suggesting sales to customers such as additional items to match what they have purchased.
Kangaroo Fuel Center, La Vergne — Sales Associate
August 2006 - October 2014
Customer care professional maintain the appearance of the store, provide excellent customer care
EDUCATION
Sharon Senior High School, Sharon — High school Diploma
September 1973 - June 1977
Completed high school education at Sharon Senior High Sharon.
Some college -no degrees
Demonstrates a strong ability to quickly learn and adapt to new tasks and technologies, ensuring rapid and effective integration into diverse work environments.
SKILLS
Leadership
Communication
Problem Solving
Creativity
Customer Service
Organization
Adaptability
Responsibility
Ten-Key Typing
LANGUAGES
English (Fluent)
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