Customer service
Resume:
Ravi Riley
Highland Park, MI **203
***********@*****.***
Summary:
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Reliable with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. My adaptability allows me to navigate challenges with confidence. My commitment to excellence drives me to exceed expectations and make a meaningful impact in every role I undertake.
Skills:
● Returns processing
● Product restocking
● Drawer balancing
● Customer service excellence
● Staff mentoring
● Refunds and exchanges
Experience:
Wingstop - Detroit, MI
Cashier
October 2022 - December 2023
While making sure that transactions are accurate and provide basic customer service, help customers at the checkout counter by scanning items, processing payments (cash, credit cards, etc.), issuing receipts, giving change, and handling returns. processing payments, applying coupons and discounts, computing totals, and scanning products. Greeting clients: Offering a warm greeting and answering any preliminary inquiries. Items in bags packing purchased items correctly.
Education:
“Currently in a HVAC trade school”
Oak Park High School Oak Park, MI,
June 2024
High School Diploma
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