Customer Service Team Members
Resume:
Yulia Lopatska
Everett, Washington, 98204
***************@*****.***
“I take responsibility for everything I do and value all new opportunities.”
Work Experience
-Barista
[Daystar team] - [Seattle Convenient Center]
[Augast 2024]
1.Making coffee, espresso drinks, teas, and other specialty beverages according to customer preferences and company standards.
2.Providing excellent customer service by greeting customers, taking orders, and answering any questions they might have about the menu.
3.Operating the cash register, processing payments, and handling cash accurately.
4.Keeping track of inventory, restocking items as needed, and informing management when supplies are running low.
5.Working efficiently with other team members to ensure smooth operations, especially during busy periods.
-Cashier
[Burlington] - [Everett, WA]
[September, 2023] - [April, 2024]
1.Scan items, enter prices and calculate totals.
2.Assist customers with returning or exchanging items.
3.Answer questions about products.
4.Providing a friendly and welcoming atmosphere.
-Retail sales associate
[Burlington] – [Everett, WA]
[September, 2023] – [April, 2024]
1.Restocking shelves and organizing merchandise.
2.Keep the store clean and organized.
3.Help customers find items and recommend products.
4.Work closely with other team members.
-Barista
[Coffee Shop] - [Everett, WA]
[October, 2023] - [May, 2024]
1.Skillfully brew coffee, espresso and other drinks.
2.Interact with customers, taking orders.
3.Contribute a positive environment.
4.Stay updated on coffee trends and often experiment with new recipes.
-Babysitter / Nanny
[Self employed] - [Everett, WA]
[January, 2022] - [Present]
●Ensure the safety and well-being of children while they are in their environment.
●Facilitate age-appropriate activities.
●Prepare meals, snacks ensuring preferences are followed.
●Promoting positive behavior and addressing any conflicts that arise.
-Education
-School
[Mariner High School ] – [Everett, WA]
[September, 2022] – [June, 2025]
-College
[Edmonds Community College] - [Lynwood, WA]
[January, 2024] - [ Present ]
-Skills
●Hardworking
●Decision-maker
●Patient
●Stress-resistant
●Customer service
●Language skills - Ukrainian, Russian
●Problem-solver
●Technical skills
●Communication skills
●Attentive to details
●Childcare
●Able to work under pressure
●Willing to learn and improve
-Certification
-Equip Professional Development Teacher Courses - [ SSAWS]
-Food handler card
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