Sales Engineer Outside

Mora, MN ***** 612-***-**** ***********@*****.***

.

MARC MULLEN

SKILLS

Daikin Equipment Software

Aaon Equipment Software

Yaskawa VFDs

Loren Cook Fans

Bluebeam Software

Navisworks

Revisto

Other manufacturer programs

PROFESSIONAL SUMMARY

Experienced Sales Engineer with over 20 years of success in HVAC industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process. Skilled in developing estimates and bid submissions for both Plan & Spec and Design Build projects, including Value Engineering, RFIs, and Change Orders while adhering to strict proposal and construction deadlines. Proficient in coordinating bid submissions, approvals, equipment production, delivery, transportation, and site logistics. Known for building and maintaining positive relationships with business owners and mechanical contractors, fostering repeat sales opportunities.

WORK HISTORY

PROJECT SALES ENGINEER 10/2023 to Current

Northland Process Piping Inc., Mora, MN

Prepare cost estimates and bid documents by studying customer RFPs and consulting with project managers.

Work with customers and engineering team to determine equipment needs and system requirements.

Liaison with assigned accounts to foster relationship development.

Configure and modify product systems to meet customer-specific needs.

Achieved growth in territory sales by proactively identifying new opportunities and strategically expanding business relationships within existing accounts.

SENIOR PROJECT SALES ENGINEER 01/2006 to 10/2023

Schwab Vollhaber Lubratt, Roseville, MN

Developing estimates and bid submission for both Plan & Spec as well as Design Build projects, including Value Engineering, RFIs and Change Orders within strict proposal and construction deadlines

Coordinating bid submission, approvals, equipment production, equipment delivery, transportation and site logistics; in some cases, personally overseeing equipment delivery at the project site

Promptly responding to inquiries and requests from field personnel, project teams and contractors to support project progress

Building and maintaining positive relationships with Business Owners and Mechanical Contractors, fostering repeat sales opportunities

Providing assistance with warranty claims processing, manufacturer escalations and problem resolution, ensuring excellent customer service

Assisting with punch list completion and building commissioning, including project tracking routine follow-ups

Enhanced project sales performance by developing and implementing strategic sales plans.

Spearheaded successful sales pitches and presentations, resulting in increased client acquisition rates.

Analyzed market trends and competitor offerings, adjusting sales strategies accordingly to maintain a competitive edge.

Identified areas for improvement in existing projects, leading to cost savings and enhanced system performance.

Consistently met or exceeded sales targets through effective negotiation and closing techniques.

Optimized internal communication channels between sales, engineering, and product development departments for better collaboration on projects.

Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.

Liaised with assigned accounts to foster relationship development.

Analyzed market trends, competitor performance and product strengths.

Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.

Train & mentor new Project Estimators in Manufactures software programs, estimating software, pricing resources. Review project estimators pricing spread sheets & project quotes to ensure schedules & specifications are being met.

OUTSIDE SALES 01/2003 to 01/2006

Thermo-Dyne Inc., Plymouth, MN

Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.

Participated actively in ongoing professional development opportunities, staying current on best practices within the field of outside sales.

Boosted sales performance by developing and implementing strategic outside sales plans.

Reduced administrative burden on outside sales representatives through efficient coordination of travel arrangements for client meetings and industry events.

Responded to incoming calls and emails to support customer base and outside sales team.

INSIDE SALES / PROJECT MANAGER 01/2000 to 01/2003

Thermo-Dyne Inc., Plymouth, MN

Created customized proposals that effectively addressed clients'' unique needs and concerns while showcasing our value proposition as a solution provider.

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Built relationships with contractors and engineers to establish long-term business growth.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Work with manufactures with to uphold Warranty claims on equipment.

HVAC SERVICE TECHNICIAN 06/1996 to 12/2000

Thermo-Dyne Inc., Plymouth, MN

MACHINIST MATE 01/1990 to 07/1995

U.S. Navy

EDUCATION

University of St Thomas

Bachelor of Science (not completed), Mechanical Engineering, 01/2011

McQuay Manufacturing

No Degree, Air Systems Design, 01/2011

Dunwoody Technical College

Associate of Applied Science, HVAC Service And Manufactures' Equipment Operation, Diagnostics & Service Training, 01/1996

U.S. Navy

Machinist Mate Class-A school, 01/1995

Identify, operate & maintain ships high pressure steam propulsion plant.

Navy Gage Calibration course: Test, adjust & calibrate shipboard gage instrumentation.

Jouneyman License US Dept. of Labor: Maintenance Mechanic Apprenticeship Program. Logged, completed & documented over 11,000hrs of required hands on work in steam plant maintenance.

Refrigeration & Air Conditioning Systems Technician: operate, maintain, troubleshoot, repair refrigeration & air conditioning equipment & systems.

U.S. Dept of Defense: DOD-EPA Certification completion for Universal Refrigerant handling license.

CERTIFICATIONS

Navy Gage Calibration course, Test, adjust & calibrate shipboard gage instrumentation.

Journeyman License US Dept. of Labor, Maintenance Mechanic Apprenticeship Program. Logged, completed & documented over 11,000hrs of required hands on work in steam plant maintenance.

Refrigeration & Air Conditioning Systems Technician, Operate, maintain, troubleshoot, repair refrigeration & air conditioning equipment & systems.

DOD-EPA Certification, Completion for Universal Refrigerant handling license.

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