Customer Service Data Entry

Mariel Correa

**** * ********

Chicago,Il *****

312-***-****

***********@*****.***

Objective

●To be able to utilize my skills to the best of my ability in a great work environment.

Skills

●Excellent Organizational Skills

●Strong Customer Relations Skills

●Medical records

●Data Entry

●Telephone Answering

●Word Processing and Typing

●Billing

●Filing

●Insurance Verifications

●Registration

●Bilingual English/Spanish

Experience

Secretary/ Referral office coordinator / Assistant Manager

Swedish Covenant Hospital, Chicago, Illinois

Handle all office functions and duties. Take care of all doctor appointments and referrals. Enter all data for reports. Registration. Order production items, and inventory. Maintain computerized hospital records. Billing, calling all Insurance verifications /authorizations for all insurance health plans. Help plan and organize company functions. Represent the hospital in a professional and businesslike manner. Excellent customer service skills.

Telephone Operator: Answer all calls for the hospital, answering service for over 250 doctors for all emergency calls after hours

Aware of all emergency codes and procedures for the hospital.

Accomplishments: I am a Swedish Covenant Ambassador

I do networking events for the hospital.

●Researched and set up a voice mail answering system. Result: Saves time for both the receptionist and the patients.

●Created, organized, and set up an information center for manuals and schematics. Result: Better access to needed information, and less time searching for it.

●Able to translate and help with patient care to our Spanish patients and community.

2004 to Present

Receptionist

Hull House, Chicago, Illinois

2000–2004

Education

Pharmacy Technician

2014

Wilbur Wright College,Chicago, Illinois

Diploma

Prosser Vocational High School, Chicago Illinois

1993

References

Furnished on request.

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