Karen Zolfo O’Connor
*** *********** ******, *********, **, 11572
Phone 516-***-****)
Email ***********@*****.***
EDUCATION
Completion of Medical Technology Degree and ASCP eligible
College Credits towards Master Degree Program in Medical Technology
One Year Internship at a NYS approved Medical Laboratory
Nassau Community College – Deans List, Cum Laude
Regents Diploma-Oceanside Sr. High School
EXPERIENCE Computer literate, proficient in Word, Excel, PowerPoint, medical software
Numerous medical software used in hospitals and private medical practices.
ADP used for payroll.
South Shore Women’s Medical LLC 2015-2022
Office Manager and Financial Analyst
Hire and train new employees
Write SOP for medical practice
ADP Payroll
Deposit Checks in bank
Reconciliation of 3 bank accounts to office General Ledger
Sterilization of all medical instruments
Review all incoming medical reports from radiology and labs etc.
Acting Liaison for outside vendors
Reviewing all patient accounts
Reviewing all Medicare and Private Health Insurance
Ordering all office supplies
Oversee all employee duties and completion of tasks in a timely fashion
Conducting monthly general meeting with staff
Weekly meeting with Senior Doctor overseeing finances
Troubleshooting IT and office equipment
Communicating with patients daily
South Nassau Communities Hospital- Oceanside, NY 2006-2015
Physician Medical Billing Analyst
Creating spreadsheets
Tracking Physician revenue
Generating reports reflecting daily, monthly and yearly revenue
Bank deposits and reconciliation with bank statements
Working with Finance Department
Analyzing all EOB’S: procedure and diagnostic codes
Physician Credentialing
Reconciliation to General Ledger
Training and evaluation of new employee's in cash department
Catholic Health Services-Rockville Centre, NY 2001-2006
Medical Account Representative of Physician Billing
Cash deposits and cash posting.
Data entry of procedures and diagnostic coding.
Creating spreadsheets for Finance Departments.
Assist in training of new employees
Proficient in software- ADS, HBOC, STAR NAVIGATOR, E PACES, MEDWARE
Jeffrey A. Smoller, MD Rockville Centre, NY 1997-2001
Office Manager
Chief Medical Biller
Supervising staff
Knowledge of CPT and ICD-9 Coding
Daily communication with medical community and patients
EKG, BP, Venipuncture, Finger stick
Neil Sckolnick, MD- Rockville Centre, NY 1991-1996
Director of Medical Laboratory -POL
Responsible for all patient laboratory results
Responsible for NYS Proficiency Testing
Phlebotomy- venipuncture, finger sticks, butterfly sticks
Proficient- urinalysis, hematology, chemistry, bacteriology and special chemistries
Lynbrook Medical Laboratory-Oceanside, NY 1987-1991
Manager of Phlebotomy and Specimen Processing Department
Supervising Staff of 125 phlebotomist and technicians
Troubleshooting departmental procedures
Responsible for Quality Control and Patient Integrity
Training phlebotomists and specimen processors
Hematology
Special chemistry
Bacteriology
NYS Programs- NYS coordinator for low income medical testing 1980-1986