Customer Service, strong work ethic, great guest engagement

Jayla Slayton

945-***-**** **************@*****.*** Dallas, TX 75217

SUMMARY

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. SKILLS

Verbal and written communication

Clear Communication

Team member support

Strong work ethic

Point of sale (POS) system operations

Guest engagement

EXPERIENCE

Restaurant Hostess/Server Assistant, Local Public Eatery, September 2024-Current Dallas, TX

Assigned seating arrangements based on customer preferences and restaurant policies Managed reservations, waitlists, and special requests for large parties Provided assistance to servers as needed including refilling beverages and clearing plates from tables

Cashier/Cook, Son Of A Butcher, June 2024-Current

Dallas, TX

Greeted customers and answered any questions they had about the store's products and services

Provided excellent customer service while promoting loyalty programs to increase sales potential

Stocked kitchen with necessary supplies, including food items and utensils. Crew Member/Cashier, Greenville Avenue Pizza, June 2024-October 2024 Dallas, TX

Educated customers on menu items, products, and ingredients Restocked kitchen supplies including food products and utensils Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles Provided excellent customer service to guests

Assistant, Kingdom Contracting Solutions, January 2024-June 2024 Appleton, WI

Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors

Processed incoming mail on a daily basis including sorting, distributing and responding when necessary

Assisted with event planning

Server, Danny's Sports Bar and Grill, November 2023-June 2024 Appleton

Displayed enthusiasm and knowledge about restaurant's menu and products. Ensured that each guest was served courteously, quickly, and efficiently. Crew Member Cook, Freddy's Frozen Custard, August 2023-January 2024 Dallas, WI

Prepared and cooked food items according to recipes and menu specifications Maintained a clean, organized workspace throughout the shift Completed opening and closing duties including setting up necessary supplies for each shift Crew Member Cook, Pizza Hut, August 2022-December 2023 Dallas, TX

Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment Cleaned and sanitized kitchen surfaces and equipment Handled customer orders in a timely manner

EDUCATION AND TRAINING

High School Diploma

Appleton West High School, Appleton WI May 2024

PROFILE

https://bold.pro/my/jayla%2Dslayton/653r

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