Jennifer Bragg
Returning to work after disability
Titusville, FL 32796
***********@*****.***
I have been on disability for 20 years. I am ready and willing to work part time because of changes to my health. Thank you for considering me. I am 65 and have excellent skills. Authorized to work in the US for any employer. I am a fast learner and have retrained myself to handle today’s environment!
Work Experience
Customer Service Call Center Supervisor
Cox Communications - Virginia Beach, VA
February 1991 to February 1999
Call center supervisor responsible for 20+ CSRs answering 100+ calls per day. Address phone, customer, staff and management issues.
I have been disabled since 1999 with RA. Would like to try remote pt from home. CSR - Customer Service Representative
Virginian Pilot - Norfolk, VA
September 1976 to February 1991
Assisted customers with calls about the newspaper
Education
2 years college in Humanities
Brevard Community college - Titusville, FL
Skills
• Employee evaluation
• Quality assurance
• Interviewing (10+ years)
• Workforce management
• Analysis skills
• Management
• Customer service
• English