PHYLICIA NELSON
Hercules, US *****
*********@*****.***
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Skills
MS Office
Venipuncture
Infection control
Specimen labeling procedures
Blood specimen storage
Specimen collection and analysis
Problem resolution
Experience
December 2023 - Current
Adaptive Research - San Jose, CA
Phlebotomist
Verified patient information prior to specimen collection.
Provided assistance to clinical staff during patient visits.
Prepared specimens for transport to external laboratories
Centrifuge and aliquot serum over to transport tube
March 2022 - October 2023
Laguna Honda Hospital - San Francisco, CA
Phlebotomist
Prioritized my daily tasks based on the priority of the collections
Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood sample
Checked blood and specimen collection orders for accuracy, notifying nurses or physicians if there were any discrepancies between the order and the nursing station logs
Labeled vacutainer tubes correctly with the patient's name, date, and time of collection
Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins
Kept track of the specimens I collected by initialing, dating, and noting the date and time of collection
Stocked the appropriate supplies in the phlebotomy cart or carrier
Entered patient information and results into the system using EPIC and PATIENT MEDICAL RECORDS.
November 2021 - February 2023
Visit Healthcare - Los Angeles, CA
Injection
Vaccinated patients to protect them from diseases such as measles, pneumonia, influenza, and other serious illnesses
Instructed family members and caregivers on how to care for the patient
Gave patients the tools and knowledge they needed for a quick and long-term recovery
Pushed for operational changes that resulted in cost savings and higher profit margins.
July 2019 - August 2022
John Muir Health, Concord Medical Center - Concord, CA
Health Screener
Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays
Gathered information about the client's medical history, including medications, symptoms, and allergies
Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport
Assessed patients to find and treat wounds, behavioral issues, and medically significant symptoms.
October 2019 - August 2021
EA Family Services - Concord, CA
Transporter
Solved parents visiting issues, improved operations, and provided excellent customer service
Worked with community program leaders and advocates to ensure that resources were available to those who needed them
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
Reported child abuse in accordance with the law's mandatory reporting requirements
Planned activities for in-home support counselors and birth parents.
Education and Training
January 2021
CAL Regional Richmond, CA
Phlebotomy License
January 2005
ROP Program Pittsburg, CA
Medical Assistant - Certification
January 2003
El Cerrito High School El Cerrito, CA
High School
Ashford University Field Clinton, IA
Health Administration - Some college (No degree)