Service Tech
Resume:
Steve Hexamer
Des Moines, IA *****
*********@*****.***
Professional Summary
Diligent and experienced service technician with 25 years of experience in customer service, materials handling, and mechanical troubleshooting. Proven track record of streamlining processes and developing strong relationships with clients.
Work Experience
Rehab Technology Supplier
Hoveround Corporation-Des Moines, IA
September 2013 to November 2024
My job consisted of Evaluating clients for special needs before delivering and servicing power wheelchairs in a five state area. Over the 11 years I worked for Hoveround my territory grew from the center of Iowa to covering all of Iowa, Minnesota, parts of Wisconsin, Illinois, Missouri, and Nebraska. I put about 80,000 miles a year on and developed great relationships with most of my clients. My favorite part of the job was helping clients with solutions to problems or obstacles they were having with our equipment. Warehouse Associate
DIAMOND VOGEL PAINTS-Orange City, IA
June 1999 to March 2011
I was one of the first employees hired for the new powder coating division. As such I had a large part in working with a team to streamline the process and make it more efficient through many trials and errors. After a few years I became the main material handler due to my precise weighing processes and consistency. During this time I also became responsible for managing inventory and organizing the warehouse.
Service Technician
Chef's Equipment Service-Alton, IA
1997 to 1999
I handled the Coffee and Cappuccino machines going to locations and installing and servicing machines as needed . When not working on coffee machines I worked refurbishing equipment in the shop ( cleaning, sanding, painting, ordering parts, and verifying everything worked as it should). The equipment I refurbished consisted of commercial stoves, refrigerators, pressure fryers, and most anything else found in a commercial kitchen.
Education
High school diploma
East High school - Sioux City, IA
May 1997
Skills
• Customer service
• Mechanical knowledge
• Customer support
• Mechanic experience
• Mechanical troubleshooting
• Service Technician Experience
• Materials Handling
• Forklift
• Warehouse Experience
• Field Service
• Older adults
• Automotive Repair
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