Customer Service Program Development

Amy Triplett

Activity Coordinator

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***- ***-****

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********@*****.***

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Murrells Inlet, SC 29576

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PROFESSIONAL SUMMARY

Experienced professional with a proven track record in program development, communication, and customer service. Adept at collaborating with teams to plan and execute developmentally appropriate activities .

SKILLS

Program Development

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Communication

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Customer Service

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Team Collaboration

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Activity Planning

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Organization

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EXPERIENCE

NEW CONSTRUCTION CLEANER, St Augustine, Florida

Pledge2Clean, June 2019-February 2021

Followed general contractors punch list for cleaning to ensure construction completion.

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IMMIGRATION SPECIALIST, Puerto Vallarta, Jalisco, Mexico

GreenGo4Gringo, May 2016-March 2020

Provided immigration services to expats wishing to live, work, or marry in Mexico while becoming a resident.

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CHILDCARE PROVIDER, Lewisville, NC

Bennett's Daycare, September 1996-December 2015

Planned and executed developmentally appropriate activities to stimulate social, cognitive and emotional growth.

Developed support plans for children with special needs.

Maintained a 5 star rating every year through the state of NC

Became a training center for new daycares and college students interested in programming, state standards, and business model.

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SALES- EARLY CHILDHOOD, Lewisville, NC

Kaplan, September 1993-September 1996

Sold educationally appropriate materials to daycares, schools and military installations . Worked with outside sales reps to ensure customer understanding.

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ADOLESCENT COUNSELOR, Winston Salem, NC

Methodist Childrens Home, February 1986-September 1993

Provided group, family and individual counseling .

Helped to identify reason for child's removal from home and steps for reunification.

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SERVER, Garden City, SC

Texas Roadhouse

Greeted and accommodated guests, building positive experience from first interaction.

Demonstrated ability to interact with customers in a friendly and professional manner.

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EDUCATION

BACHELOR OF SCIENCE (B.S.) IN THERAPEUTIC RECREATION, Cullowhee, NC

Western Carolina University, December 1985

CERTIFICATIONS

Early Childhood Certificate

CPR and First Aid

REFERENCES

References available upon request

VOLUNTEER EXPERIENCE

IN HOME CARE PROVIDER, Murrells inlet, SC

No name, March 2023-October 2024

Provided in home care for couple with various medical, cognitive and daily leaving needs.

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SENIOR ACTIVITY COORDINATOR, Lewisville, NC

Lewis Baptist Church, January 1998-December 2015

Organized senior activities for our monthly seniors group. Participated to ensure safety, and extra arms and legs. Coordinated activities from crafting, local talent, and trips to NC mountains and Myrtle beach.

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COMMUNITY PARTICIPATION

Girl Scouts, Battered Women's Shelter, Respite Care for military families deployed.

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