Customer Service Human Resources
Resume:
Kevin S. Pinney
Oceanside, CA *2056
Phone: 760-***-****
Professional Summary
Over 16 years retail experience including knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledgeable in principles and processes for providing customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Professional Experience
Sears 210 Via Rancho Pkwy, Escondido, CA 05/2006-04/2020
Stock Associate
Prepare merchandise for purchase by stocking and organizing set up of displays.
Answer questions regarding the store and its merchandise
Compute sales prices, total purchases, and receive and process cash or credit payment.
Robinsons May Carlsbad, CA 06/2005- 05/2006
Sales Associate
Knowledge of business and management principles.
Involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Cash register and cash handling for sales purchases including credit payments.
Sears Carlsbad, CA 05/1999-06/2005
Consultative Sales
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Familiar with the sales of electronics. Greet customers and ascertain what each customer wants or needs.
Cash register and cash handling.
Education & Training
Mira Costa College CA
2 Technical
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