Customer Service Representative
Resume:
EDUCATION
Fleming college
Peterborough
Diploma: Business Human
Resources
SKILLS
CERTIFICATIONS
PROFESSIONAL SUMMARY
Reliable professional with expertise in developing and implementing security protocols, overseeing security personnel, and conducting investigations. Strong background in personnel management, budgeting and scheduling, with aptitude for finding creative solutions to complex security issues. Highly motivated and organized individual committed to providing a safe and secure environment.
EXPERIENCE
12/2023 - Present
Security
Allied universal Allied universal, Cobourg, ON
01/2023 - 12/2023
Assembly Line Worker
CPK CPK, Port hope, ON
09/2022 - 12/2022
Customer Service Representative
• Hospital safety protocols
• Communications Security
• Building security awareness
Strong written and verbal
communication skills
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Customer Service and
Communication Skills
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Customer service
orientation
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• Positive attitude
• Product knowledge
• Security
• First aid, CPR
KAMALJEET KAUR
***************@*****.***
Peterborough, ON K9K 1N3
• Identified potential security risks within software systems.
• Monitored store traffic and assisted with store security. Continuously monitored security cameras throughout the night shift.
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• Periodically patrolled parking lots for security purposes. Identified potential security risks and implemented solutions accordingly.
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Followed standard operating procedures to meet quality requirements.
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Worked efficiently and accurately while meeting production goals and deadlines.
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Operated hand tools, power tools, and other machines as needed for the assembly process.
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Notified supervisor of errors, differences, or irregularities in product.
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Assembled parts into finished products according to specifications provided by engineers or designers.
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World financial group World financial group, Brampton, ON Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
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Handled customer complaints and inquiries in a courteous and efficient manner.
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Developed strong customer relationships and loyalty through effective communication.
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Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
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• Met daily customer service quotas with a focus on quality.
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