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Customer Service Agent

Location:
Manchester, Jamaica
Posted:
December 09, 2024

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Resume:

CONTACT

December **** -

September ****

July ***3 -

November 2023

May 2018 - July

2022

October 2017 - April

2018

May 2015 - October

2017

March 2013 -

November 2013

**** - ****

2012

Samantha Campbell

Bombay District,

Williamsfield P.O

Manchester

876-***-****

************@*****.***

To gain experience in the world of work, so that I may apply knowledge meaningfully, contributing not only to my general purpose, but also to the organization in which I work to enhance production, growth and professionalism. Customer Service Agent ( phone, email, SMS)

Flexcar

Assist Customers with concerns regarding thier exsisting car rental. Provides information to customers about our services. Sales Agent

National Pen Company

Assist customer with placing orders

Customer Service Agent/Sales Agent (phone, email, SMS) Etech Global Services

Assist hotel partners and customers with exsisting reservation From 2021 to July 2022, Assit customers with online course Assist customers with booking new reservations

Customer Service Agent

Collective Solution

Assist customer with order related issues

Process refund and replacements

Customer Service Agent

Advance Call Center of Technology

Assist store rep with queries

Process orders for customers Answer billing questions Collect payment

Customer Service/Sales Agent

Global Gateway Solution

Answer billing question

Persuade customers to buy products

Assist customers with question or concerns

Good communication skills and able to provide impeccable customer service. Listen and the ability to give accurate and clear instructions. The ability to deal with different people and situations that occur. Good impersonal quality and excellent telephone manner.

Smart Solutions Institute

CXC Sublects

Youth Enhancement Service

Front Office Level 2 Certification

OBJECTIVE

EXPERIENCE

SKILLS

EDUCATION

2005 - 2010 Anchovy High School

CXC Subjects

Caribbean Examination Council Certificate (C.X.C) English Language English Literature Human and Social Biology Principle of Business Social Studies Mr Lorn Dwyer - National Land Agency and Administration Attorney-at-law

****.*****@***.***.**

876-***-****

QUALIFICATIONS AND ACHIEVEMENTS

REFERENCE



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